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Xerox 8550 showing error code 11,009.46:31197 how do i fix it without paying extortionate xerox callout

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  • Check that all system grounds are secured.
  • Check or reseat all connections to the Electronics Module.
  • Check the condition of all harnesses.
  • If the problem persists, follow the procedure below.
  • Check ground integrity for the printer.
    Does the error persist?
    Go to Step 2.
    Complete.
    2
    Reseat all system interconnections and check that the cables are properly dressed.
    Does the error persist?
    Go to Step 3.
    Complete.
    3
    Reset NVRAM.
    Does the error persist?
    Locate the error code below.
    Complete.

    For errors 11, 001.47 and 11,017.45
    Replace the Tray Lift Motor.
    Does the error persist?
    Replace the Electronics Module ( REP 5.0.5).
    Complete.

    For errors 11,002.48 and 11, 016.44
    Check the Option Tray connection.
    Does the error persist?
    Replace the optional tray.
    Complete.

    For errors 11,003.49 and 11,0014.42

    Replace the I/O Board ( REP 5.0.13)
    Complete.

    For errors 11,004.41 and 11,013.41
    Replace the I/O Board ( REP 5.0.13).
    Does the error persist?
    Replace the Control Panel ( REP 1.0.9).
    Complete.

    For errors 11,006.43 and 11,015.43
    Replace the Printhead ( REP 2.0.2).
    Complete.

    For error 11,009.46
    Replace the I/O Board ( REP 5.0.13).
    Does the error persist?
    Replace the Electronics Module ( REP 5.0.5).
    Complete.

    For all other 11,000.4x errors:
    Replace the Electronics Module ( REP 5.0.5).
    Complete.

Posted on Apr 14, 2008

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