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Unable to connect properly on LAN

I have a HP 520, AND WHEN I CONNECT IT TO OUR SMALL NETWORK THE PROBLEM I FACE WITH LAN IS STRANGE TO ME, IT SHOWS CONNECTED BUT IS UNABLE TO PING OR CONNECT TO OTHER TERMINALS ON NETWORK.

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  • 472 Answers

Showing connected only means there is an active cable attached to the network port.
You will need to check the laptop to see if it should have it's IP address assigned manually or is being assigned by the router/hub in your network using DHCP.

Hope that helps.

Posted on Apr 09, 2008

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Hi there,


When you plugged in the ethernet cable, does it show on your windows tray (lower right corner of the screen) that the LAN is connected? It should show you "Connected" if you hover your mouse on the LAN icon.

Try also to plug in the ethernet cable to a different port on the router, and that the port number on the router is showing a solid green led light.

If all has been observed and still you cannot connect, look if the network adapter for your lan is working. RIGHT click your My Computer or "Computer" and select Manage. The Computer Management window will open. Click on the Device Manager on the left to show the list of devices on the right. Look for Network Adapters and click the + sign. See if your LAN adapter is not showing any yellow exclamation point. Also, right click on it and select Properties. You should see the device is working properly under status.

Please let me know how this goes. Thank you for using FixYa.

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wi-fi also not working....................

there is a problem with your router not from pc.

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u send me then i will try resolve ur problem.
thank u.
about ur boy's interest u should give them ur own training . As they r very small they can't understand networking concept from book(book name-data communication and networking by FOROUZAN)

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