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We have a LG RH1888H dvd hdd player it no longer reads dvds (stopped half way through a brand new movie and hasn't worked since)my question is is there anyway to fix it and how do I get what is on the HDD off if I can't burn a dvd

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Hi.

The first step in troubleshooting is excluding a possible software or firmware fault. Software download dor this unit must be requested to LG Australia:Contact Customer Service

Here the support page for this model. No download is available.

If the disk attempts spinning, and you hear clicking and whirring noise, but no disk is detected, then the problem is usually the DVD lens.

The DVD lens try focusing on the DVD initial track, but no disk is detected because of a defective or dirty lens.

In that case you can attempt fixing the problem using a DVD cleaner disk. If that does not work, then the unit must be taken apart to clean the lens manually, or to replace the disk drive.
See:My player does not read disks.

If there is no noise when you insert the disk, then the spindle motor may be faulty, or more commonly there may be a faulty component in the DVD control board. In that case the only fix is replacing the internal drive.

Resuming: Contact LG, check warranty status and ask if a software or firmware download for this model is available.
Try using a cleaner disk.
If that does not work contact LG again to arrange repair or to get a replacement internal DVD drive.

Regards.

Ginko.

Posted on Jun 03, 2010

  • narelle419 Jun 03, 2010

    is there anyway I can get the home movies stored off the hdd by connecting it to my pc or some other device before pulling it apart - a bit desperate for what is on the hdd

  • Ginko
    Ginko Jun 03, 2010

    Hi.

    To protect copyright most DVD RW with HDD do not allow transferring the HD files through USB or similar. Ways to recover the HDD contents are the following:

    1) If the unit is in warranty, repair DVD RW and store content on DVD after repair.

    2) Open the case to remove the HDD. This is a regular 3.5 computer HDD. Mount the Hard Disk Drive onto an USB hard disk enclosure, and recover files through a computer.

    3) Connect the unit to a second DVDRW (or camcorder or computer) using the component or AV cables output. Play hard disk drive files on the LG and press record on second recorder.


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Posted on Jan 02, 2017

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