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Dolce Gusto coffee machine hot water not flowing

Dolce Gusto coffee machine, hot water not flowing, what is the best way to clean? Help please x

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  • Anonymous Mar 29, 2014

    It's making a noise but no water comes out

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Use a solution of Bicarbonate of soda to clean scale from delivery pipe 1 tsp in 200ml

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Posted on Jun 03, 2010

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Check capsule piercing pin is clean and clear - Wire tool (pin) supplied. All other pipes are large bore (free flow)
Worst case is that the heater is totally scaled up - and you wn't get descaler through to clean it further

Posted on Dec 28, 2013

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Posted on Jan 02, 2017

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2 Answers

I plugged my new dolce gusto picolo in for the first time yesterday to do the first clean through of water but no water is coming out


This is normal you have an air lock all most all new machens do that fill the water tank and only run water fro the cold side don't use the hot run water for 5seconds at a time it should the job

Dec 26, 2014 | De'Longhi EDG200T Nescafe Dolce Gusto...

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Dolce gusto problem


In my case problem was dry/old electrolitic capacitor.
Label on PCB - C2
Value 470u/10V 105 degC

Sep 23, 2012 | Krups Nescafe Dolce Gusto

2 Answers

My brand new nescafe dolce gusto does not work. there is no water coming out.


If you're getting a "no water" error message then you need to "prime" the machine by either:

1. Fulling the tank with water and leave it in the machine for 2 hours at least.
2. Re-seat the water tank about 70-80 times to get the bubbles out and the water flowing.

Dec 30, 2011 | Coffee Makers & Espresso Machines

2 Answers

My dolce gusto krups machine won't open and allow me to remove the pod.


We have had this problem twice now. The solution is to drill (yes drill!) through the capsule - a blocked outlet from the capsule itself and the injection of hot water creates a high pressure seal - you have to release the pressure. Do this over the sink - I had hot chocolate spraying about 6 feet from the machine when the pressure was released!! But this solved the problem.

Mar 05, 2011 | Krups Coffee Makers & Espresso Machines

3 Answers

How do you descale the machine


my machine has stopped working it sounds like the motor is still running, not sure where to buy the descaler can I just use vinegar?

Jan 28, 2011 | Krups Dolce Gusto KP 2100 Espresso Machine

3 Answers

My dolce gusto machine has just started to leak from the bottom. I have had it since Dec 2008 and not had any problems with it until this weekend. Can anyone help?


Hi, my name is Katelyn, and I help with the marketing for Dolce Gusto. There is a live chat with a specialist on our Web site (http://www.dolce-gusto.us/Public/Contact-Us.aspx) or feel free to call the consumer services at 800-745-3391.

Feb 08, 2010 | Krups Small Appliances Espresso Machine

4 Answers

How do I descale a Krups Dolce Gusto machine?


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Aug 21, 2009 | Coffee Makers & Espresso Machines

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