Question about Equator EZ 3612 CEE Front Load Washer/Dryer

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Handle Hello I broke the handle of my Equator EZ 3612 CEE, I live in Montr?al, where can I get a new one ? Thanks

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I order mine online from appliancedesk.com. I have one ordered now. It is on backorder. When you install new, be sure to mark position of door inserts, just in case they separate and you have to figure out how to reposition them.

Posted on Apr 23, 2008

I have the same problem, just spoke to customer service at appliancedesk, the handle (part # 082299) is still on backorder, with no ETA in sight. This is ridiculous. 

Posted on Jun 21, 2008

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2 Answers

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A good epoxy to glue the handle.

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1 Answer

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I ordered the part from appliancedesk.com. They had it back ordered, and then cancelled my order. . but eventually it came.
It was about $40 for just the handle replacement and super easy to fix.
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You will have to follow the drain out procedure and then the reset procedure.
Please see the link :http://www.fixya.com/support/r4240518-door_not_opening_in_equator_hirundo

Be careful, if you try to open the door by pulling the door handle too hard it may break.
Do let me know if this resolves the problem or else I may suggest something else.

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Is the door light coming on, it may be that the control board has gone bad, let me know on this.
On the other hand for quick resolution you may contact Appliance Desk Technical support for proper troubleshooting.
You can find their contact information on their website www.appliancedesk.com

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If you are still wanting to know the reason, it may be that the door gasket has warned off and may need to be replaced.

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Here is the phone number for equator, 1800-935-1955 or parts and service 800-776-3538. They sould be able to help you.
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ChicagoRandy,
You may be loading the washer with too many items. 8 pounds (wet) is the max for an Equator EZ3613 CEE. Mine would drain, but then wouldn't spin, leaving the clothes soaking wet. Here's what worked for me:
I turned it OFF, unplugged it for a while, emptied it of all items, plugged it back in, turned the dial to RESET, turned it ON and watched the Mode light flash quickly for a while, then watched it for over a minute, flashing about once a second, to ensure it really had reset itself. Then, I turned it OFF, turned dial to Cotton 1, turned it ON, and it performed the cycle properly when empty. When this strategy worked, it told me I had put too many items in it for it to spin.
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2 Answers

EZ 3612 CEE Equator front load washer


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1 Answer

Equator EZ3612 CEE


If you still need assistance on this let me know and I can provide you with the procedure for the same.

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