Question about GE Profile Arctica 25.4 Cubic Feet Side-By-Side Refrigerator With Dispenser PSS25MGMWW

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Ge profile artica constantly knocking

Hi we had an issue where our ice-maker kept making foot long icicles in the freezer. We had local repairmen come out and they replaced the ''sealed system'' and ice-maker, now the icicles are gone but the refrigerator in making a constant knocking noise, around 80% of the time, day and night. Any ideas of what it could be?

P.S. its been a few months since the repair, but it's made the noise from day one after the repair.

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GE profile Artica, MDL# psc23mgnabb, ice maker won't make ice, plus refrigerator side is freezing the contents


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Here is a tip that I wrote about the reasons why ice makers do not work.

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My GE Profile Artica ice maker is making ice, but when I open my freezer, there are icicles from the ice compartment one the food below the ice maker and dripping down the inside of the freezer. The ice...


Hi!!

The Ice Maker and the Freezer/Fridge part of the unit work separate, that's why you get the ice made but the freezer can't keep it frozen.

Most likely the condenser, located in the back of the freezer is all frozen and covered with ice pluggin up the air ducts to the fridge, preventing it from cooling.

One quick solution will be unplugging the refrigerator and allowing it to defrost on it’s own or remove the freezer's back panel and using a heat gun or hair dryer to melt the ice, this will take about 20 to 30 min..

There are various reasons this type of problem:

The temp. controls are not set properly. Set controls according to manufacturer recomendation.
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The defrost heater coil is busted.

Once the ice is melted, plug unit back in and check for unit reactions. You should be able to hear the freezer fan working. Also, you'll hear about 4 to 6 times a day the defrost heater melting the ice in the back of the freezer, if NOT, check heater coil for continuity.

Don't forget to rate this post. Good Luck.

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The ice melts from the ice maker forming icicles down below.


Just had this same issue repaired yesterday, the defrost element was out allowing the freezer to freeze up stopping the fan which moves the air and in turn causing the upper part of the frezzer to become warm and melt the ice. This is a common problem for the GE profile and I recommend finding a service company cheaper than GE and quit letting GE make more money off their CRAPPY appliances.

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1: see if you have ice buildup in the water inlet tube above ice maker, if you do chance are the water valve is bad, if not,

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