I have a philips dvd711. When I turn it on, the tray opens, when I close it with or without a dvd, it just reopens, doesn't read / play. Any solutions?

It thinks the tray is open. Try to reopen and close the tray. If it still says open, help it close with a finger. Don't force it enough to break the gears.

Hello
According to your description, it seems that the disc tray is not loading into it porperly i thinks. Just do one thing. Without any disc in tray, close the tray either by using remote control or the front panel opn/close button of the system. If the tray closes first, and then reopens again without any command, make sure that the disc tray mechanism does not working properly, and the disc is not loading into it in place.
If this is alright, place a disc in the tray, set close, and push the tray with your finger slightly as it closes, and see whether it loads properly and play the disc. If so, loading belt inside the loading mechanism is worn out, ans should be replaced. In most cases, this may be the fault. Check it.
You can do the repair work, if you have some knoledge in electroncis, and its mechanical function. If not, get it repaired by an experienced service technican. Most of them can do this work, as it is simply a mechanical one. OK.

try to replace the motor 5volts,co'z its weak to read the disc.then try to change the rubber of your disc loading tray.for a normal open close tray.([email protected]) ronxin

I have the same system and I changed the region code to muti by pressing STOP 7344660 after opening the tray as per instruction I read in the net.. It worked.. on the TV screen it displayed region as 0

Here's the regionfree code..

1. Open Tray
2. Press 9,9,9,9,0
3. Press open/close to close the Tray
4. Regionfree..

Jay

it think you should open the unit up.get the cd.then try to play it again.

Either your lens of the dvd player is dirty or the dvd's you put in have no data on them

I have a Compaq Presario desktop running XP Media Center. The DVD tray would open on power up, and kept openinig when pushed shut.

I discovered that the tray would frequently remain closed when I held open the flap (the flap with the open button). A few days after discovering this, I got to add some more tracks to my MP3 player - I only mention this intermediate stage in case it is material in curing the problem, as the next thing that happened was a power failure whilst the PC was on. Since then, the CD/DVD drive has behaved perfectly. I did have a temporary problem with AVG INternet Security being unable to load the necessary DLLs to run correctly in MS Outlook 2003, even complaining of a corrupt installation, but this dissappeared after a proper restart and AVG update.

So,
Compaq users: try holding the flap open when you attempt to close the tray.
Generally: with PC running and all applications closed, switch the power off at the wall socket.

HTH
Roger
Shaftesbury (UK)

I bought today a Philips HTS 8140 region 4 and i use this solution

1. Abrir a bandeja do aparelho / Open the tray

2. Aperte a tecla DISC / Press DISC buton

3. Digite o código 99990 / Insert 99990 code

4. Feche a bandeja / Close the tray

When i put a cd into the tray the door will close. It will say its loading but then the cd tray will reopen again not allowing the cd to play.