Question about Kenmore 64802 Top Freezer Refrigerator

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Icemaker does not make ice wate is connected and on, ice maker runs, arms move to eject ice, but no water ever enters the ice maker.

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There are only three things that will cause this problem.
1. Bent or pinched supply line.
2. Bad water supply valve
3. Frozen water in the fill tube

Posted on Jun 03, 2010

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  • Master
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Hi


Thanks for using FixYa.To start withcheck the water line attached to the back of the refrigerator for good water flow. To do that, first turn off the water supply valve. Then remove the water line from the back of the refrigerator. Next, place the water line into a bucket and momentarily turn the water valve back on to test the flow. If the flow is poor, you need to repair, clean, or replace the tubing or the shut-off valve that supplies the water. If the flow is good, you may have to replace the water inlet valve. If still the issue is not resolved then remove the ice bin, Remove the wires from the auger motor. With the freezer door open and the door switch depressed, push the ice cube release and check for 120VAC between the motor wires. If there is 120VAC then the motor has gone bad. If there is no 120VAC then the control board (module time delay) has to be replaced. Please do rate the solution if the issue is resolved or post a comment for further assistance.


Thanks
Rylee

Posted on Jun 03, 2010

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6ya6ya
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Posted on Jan 02, 2017

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Top 2 possiblities

1/ The motor that ejects the ice is shot.

or

2/ the heater element that melts the ice into pieces.

Here is where you can probably pinpoint problem.

Making Ice When everything is hooked up, the icemaker begins its cycle. The cycle is usually controlled by a simple electrical circuit and a series of switches. In the diagram below, you can see how the icemaker moves through its cycle.
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  • At the beginning of the cycle, a timed switch in the circuit briefly sends current to a solenoid water valve. In most designs, the water valve is actually positioned behind the refrigerator, but it is connected to the central circuit via electrical wires. When the circuit sends current down these wires, the charge moves a solenoid (a type of electromagnet), which opens the valve.
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icemaker-bottom.jpg
-->The icemaker has a heating coil underneath the ice mold.
  • The electrical circuit then activates the icemaker's motor. The motor spins a gear, which rotates another gear attached to a long plastic shaft. The shaft has a series of ejector blades extending out from it. As the blades revolve, they scoop the ice cubes up and out of the mold, pushing them to the front of the icemaker. Since the cubes are connected to one another, they move as a single unit.
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  • At the front of the icemaker, there are plastic notches in the housing that match up with the ejector blades. The blades pass through these notches, and the cubes are pushed out to a collection bin underneath the icemaker.
  • The revolving shaft has a notched plastic cam at its base. Just before the cubes are pushed out of the icemaker, the cam catches hold of the shut-off arm, lifting it up. After the cubes are ejected, the arm falls down again. When the arm reaches its lowest resting position, it throws a switch in the circuit, which activates the water valve to begin another cycle. If the arm can't reach its lowest position, because there are stacked-up ice cubes in the way, the cycle is interrupted. This keeps the icemaker from filling your entire freezer with ice; it will only make more cubes when there is room in the collection bin.
This system is effective for making ice at home, but it doesn't produce enough ice for commercial purposes, such as restaurants and self-service hotel ice machines. In the next section, we'll look at a larger, more powerful icemaker design.

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