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I just bought a TCP65S1 and so far almost every time I turn it on I get static, but after fiddling with it I get the picture....any ideas what it is???

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  • bpeter2345 Jun 03, 2010

    This tv is brand new. Any other explanation as to why I get static before turning off the tv and on again to get my hdmi picture???

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  • Panasonic Master
  • 1,216 Answers

Hmmmmm, I would guess you are referring to the colored squares or rectangles that move across the screen. This would be the signal board that is not working correctly. If this TV is new, please, by all means call the 1 800 number and discuss this with the customer service. Your warranty will help you repair this. Or you may take your sales slip back with you and find the store and service counter and see if you may replace this TV. Remember you are the customer and always use diplomacy when discussing your problem. Remember diplomacy is the key here and will most certainly open doors for you! Good Luck and thankyou for asking!

Posted on Jun 03, 2010

  • matt martin
    matt martin Jun 03, 2010

    It can be a loose ground. A poor connection from the powersupply to the signalboard. A defective signal board,a microprocessor with logic confusion etc. All products are engineered to give you the best result, unfortunately some products will have a failure. It is always in the consumer's best interest to read warranty info, as this is the manufactures way to help you receive the best possible working product. Yes...you are in the best interest of the manufacturer. Thanks for asking and good luck!

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  • Master
  • 8,619 Answers

Hi


Thanks for using FixYa. To start with you’ll have to open the back of the unit, then check the power supply board and check for bad components. As the power supply board develops high voltage to supply to all components so you should check that board for any bulged capacitors and if you have electrical expertise you can also check that board/components in a better way. These issues usually happens due to overheating in plasma TVs after sometime, as these sets are very hard working device and produces a lot of heat. Please do accept the solution if the issue is resolved or post a comment for further assistance.


Thanks
Rylee

Posted on Jun 03, 2010

  • bpeter2345 Jun 03, 2010

    Is your solution to my problem normal or do you think my TV may be defective?

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