Question about Jenn-Air JSD2695KES Side by Side Refrigerator

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My Jenn-Air JSD2695kes. The refrigerator side is not cooling.

My Jenn-Air JSD2695kes side by side frig is doing the following: The freezer works just fine, the regrigerator side is not cooling properly. Opened it up Saturday and it was 49 degrees.
Cleaned everything, back and under, removed the back wall of the freezer and the colis were frozen solid. Melted ice off with hair dryer and it worked for a day. It started warming up again and melting the ice from the coils worked again.
I need suggestions as to how to pin point what part needs to be replaced.
Need step by step directions, and a discription of the part that needs to be tested.
Have never done this before, need exact and very descriptive directions.
thanks. What do you suggest I do?

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  • 13 Answers

You most likely have a defrost cycle problem. Either a bad defrost heater, timer or thermostat. Jenn Air has put an Adaptive Defrost circut in the top of the Refrigerator section. You can find troubleshooting directions at ACMEHowTo.com

Posted on Jun 03, 2010

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