Question about Macally dotMouse (DOTMOUSEMM)

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Mouse freezes my mouse freezes between a few seconds to minutes and is erratic on the screen.

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If it is wireless try putting in some new batteries and moving the receiver to a different USB port. You could also try moving or disabling any other wireless equipment nearby to see if that could be causing it.

If it is a wired mouse try a different USB port, making sure it is plugged in directly rather than into a USB hub, re-installing the driver and rebooting the PC. With more information I could help further.

Posted on Jun 03, 2010

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When this behavior is observed when using a Logitech product withinWindows® XP, it may be caused by a feature within Windows called"enhanced pointer precision". This feature may conflict with Logitech's software, causing the erratic movement. Enhanced pointerprecision became available in Service Pack 2 and therefore is notapplicable in any version of Windows® XP without Service Pack 2installed. For more information on enhanced pointer precision,please click HERE. If this link does not work, then you should go to Microsoft and search for Knowledge Base article 895550.

Please see these articles from the Logitech database for possible troubleshooting tips as well:

http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=970

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P.S. – I would greatly appreciate a FixYa!rating if the solution I provided fixed or helped you resolve your problem.

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