Question about Bosch Nexxt 800 WFMC8401UC

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Bosch Nexxt 800 series. We have continued problems with the message "suds or blocked pump" we use HE detergent.. what else?  I have drained it once.. it seems that it continues to not pump out the water.

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Hello,let the machine rest for a while so suds can disappear then unplug the unit for 1 min then plug it back in it should drain by its self if not do not select wash cycle but a spin/drain then you should hear the pump running, if you don't hear the pump running you can get a wet/dry vac stick on the drain hose and empty the washer, that way if water does not come out you have to access the pump and pinch off the drain hose from the tub and remove the object from the pump, be careful that you don't have a mess with water leaking from the tub good luck.

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Posted on Jun 03, 2010

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Maytag 3000 washer has error message SUD. What is this and how do I fix it. It occurs in the spin cycle every time I wash. I am using Tide HE detergent. It even does it when I use Zero detergent.


The SUD message usually indicates that the sensor detected excess suds and shut down the washer until the suds subsided. To my knowledge, Zero isn't an HE approved detergent so the amount you use has to be really tiny to avoid the SUD error.

With the Tide HE, you still may be using too much detergent. However, you should check the drain pump and outlet hoses. Sometimes a slow or blocked drain can trigger the error. There is often a filter at the drain to keep foreign objects that were left in the clothes from damaging the pump. Make sure that nothing is in this "coin trap". Have a bucket ready when you take apart the drain to catch the water left in the washer. The pump is accessed through the back panel. (Some front-loaders actually have an access panel so you don't have to remove the entire back.)

If you see excessive suds during the wash cycle, run the washer through a complete cycle while it's empty without using any detergent. This often will rinse out any detergent that may have been left from previous loads.

I hope this helps.

Cindy Wells

Jul 20, 2012 | Maytag Neptune Washing Machines

1 Answer

Bosch Nexxt Premium Washing Machine Drainage Blocked. Cleaned out impeller still not working.


You need to check the drain pump externally to see if the pumping is good Also remove the drain hose clamps and remove the drain hose flushing to clear off all dirt. Now test using power to see if this works and can be simulated. When refitting, the hose must be tightened properly. If the pump/valve does not work even with power then it must be replaced. If there is intermittent power to the drain valve/pump then the program controller unit is a suspect.

Cleaning a pump: http://www.youtube.com/watch?v=zKjKi50YBpI&NR=1&feature=fvwp

Finally the washer must be placed with a tilt- use a spirit level- so that all water will drain to the outlet port and thereby there is no residual water remaining.

Replacing the pump on a Bosch machine, please check this link for tips:

http://www.espares.co.uk/advice/washing-machines/a/7/1373/how-to-replace-the-pump-on-a-washing-machine-.html

Jul 02, 2012 | Bosch Nexxt Premium WFMC6400UC Front Load...

1 Answer

Error code E:13 on my 500 plus series washer


Hi,
The E13 error code on your Bosch washer refer to a drainage problem or the pump time might have been exceeded
Either it might be due to a clogged pump, improper detergent being used, ( must use "HE" detergent ) hence suds not allowing a proper drain cycle. You should clean water drainage pipe and/or drain hose. Turn selector to off and restart 'drain, program or, on 500 plus machines, the 'refresh' program. It also says this is caused by using too much detergent. Bosch recommends using half of what the manufacturer recommends when using HE detergents. They don't recommend regular detergents. First run the short wash or refresh cycle without detergent and hopefully your lines will clear.

Thank you !!

May 25, 2010 | Bosch 3.81 cu ft WFMC530 1UC Nexxt 500...

1 Answer

My bosch nexxt wont drain and flashes e04 checked imoeller and cant find any clogs impeller spins freeley


The 03 error code is the drain. Disconnect the drain hoses and check for blockages. If no blockage "time" the drain interval. If it's more than 6 minutes it's the pump. Also make sure you're using the correct type of soap so the ball check valve on the bottom of the outer drum isn't getting fouled with excessive suds. Also disconnect the drain hose from your house plumbing and let it free flow on it's own. This will tell you if the block is in your plumbing, and not in the machine. Assuming that your filter is clean.

Pl rate me ‘very helpful’ for the free help!

Feb 15, 2010 | Bosch Nexxt 100 Series WFMC1001UC Front...

1 Answer

Is there any detergent I should avoid using in my Bosch Nexxt 500 Series washer?


Any clothes-washer HE (low suds) soap will do. Just be aware that you only need a tablespoon of the soap, not the 3/4 cup that comes in the box!

Oct 17, 2009 | Bosch 3.81 cu ft WFMC530 1UC Nexxt 500...

1 Answer

Washer keeps saying suds or blocked pump and stops


This is because you are using too much soap or the wrong kind of soap. HE soap should be used and only the measurement specified on the label. May also be due to lint and other debris in the pump filter. Open the panel and remove the filter screen from the drain line and clean it out. This has to be done often on front load machines.

Sep 08, 2009 | Bosch Nexxt 800 WFMC8400UC

1 Answer

Suds or blocked pump is a message popping up. the door to the front washer won't open as it says the water level is to high.


let it rest a while so suds can disappear then unplug the unit for 1 min then plug back in it should drain by its self if not do not select wash cyc but a spin/drain then you should hear the pump running if you don't hear the pump running you can get a wet/dry vac stick on the drain hose and empty the washer that way if water not come out you have to axcess the pump and pinch off the drain hose from the tub and remove the object from the pump be careful that you don't have a mess with water leaking from the tub good luck

Aug 27, 2009 | Bosch Nexxt Premium WFMC6400UC Front Load...

1 Answer

Drain Blockage Error


try cleaning put the pump in the front
the other thing you may have obstruction inside the pipe leading to the pump or away from the pump
coins can get stuck in the pipes and act like a swing valve in the pipe
or your pump may be worn out not pumping water out in programed time
make shure use the right soap powder and dont over suds machine pumps dont pump soap suds

Jan 28, 2008 | Bosch Nexxt Premium WFMC6400UC Front Load...

1 Answer

Clothes too wet upon cycle completion...


Try reducing the amount of low sudsing detergent you are using. This can make the load too heavy and won't spin out. Remember suds have 3 parts, air, detergent, and water. The drain pump is designed for water, so if you see suds during the wash, it will be worst on warm and hot, then there is too much detergent, or is not low sudsing. I know Bosch reccommends HE, however HE liquids normally are not low sudsing, just High Engery. Also the Permanent Press cycles are always a lower spin speed. Hope this helps

Jan 20, 2008 | Bosch 3.81 cu ft WFMC530 1UC Nexxt 500...

1 Answer

Not draining


Clean out the lint draw and then run vinegar through a cycle.
If this doen't work try CLR. or/and put the drain hose to the lowest level and then put a flexible clear tube down to unblock it.
Use less detergent in the machine. I make my own detergent and I don't have any problems as one of the ingredients in it help keep all lines clear.
If that doesn't solve the problem contact Bosch directly.

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