Question about Sony Cameras

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Sony Cyber-shot DSC-T70 \r\purple LCD screen

Got pressure on it one time and the LCD screen is all purple and distorted. It influences the effect of the picture too. Would it be expensive to fix it?

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  • ellen_lj Jun 04, 2010

    doesn't fix my problem

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Hi,
If the picture is effected when you download it to the computer then it is more then an LCD problem. There is a problem with the imaging sensor. If you the unit is under a year old you can try and have it repaired under warranty if not you may just want to consider replacing it as that is the best option economically speaking. If you have any other questions let me know.
Thank you,
Lee

Posted on Jun 04, 2010

  • ellen_lj Jun 05, 2010

    Thanks for your information.



    Do you think Sony will take it back and fix it for free? Cuz other companies do this to the LCD effected cameras.

  • Lee A.
    Lee A. Jun 05, 2010

    How old is the camera? If it is under a year old then you can get it repaired under warranty if not then it's a lot less likely sony will cover it. You can do some "polite complaining" and see what they can do for you. Though i'm pretty sure this is like a 3 year old camera so your best bet is to replace it you can still inquire about repair here:
    https://eservice.sony.com/webrma/web/ind...
    Thanks again and good luck,
    Lee


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Dear Ellen,
Since your picture is also influenced by that pressure, This indicates that just not your LCD but processor has also been damaged. You must get it serviced. Yes, It will be expensive. Different countries have different prices of the parts. So it is better if you visit local service centre for pricing issue. They will provide you accurate pricing information with service charges.

Posted on Jun 03, 2010

  • ellen_lj Jun 03, 2010

    I went to a local Bestbuy store, they said they couldn't do anything with it and I should just buy a new one.

    But recently I heard Sony provides free service for malfunctioning cameras.

    I am not sure if the situation i'm encountering is included in the range of their free service.

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