Question about Compaq Presario Notebook

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My compaq pc start & freeze when hp sign come on

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Hi. I think the problem on this one is with your operating system, try scanning your computer with your anti virus software and restart your computer. Also you should uncheck some softwares that is on your starup programs so that it would not load every software on your computer everytime your computer startsup. If this trouble shooting step doesnt work you can use your recovery cd to restore your system back to its original settings, just like the first time you got it, but you have to backup every important files that you have on your computer to an external storage device, because when you perform a recovery it will delete everything on your computer to restore it on the original factory settings. I would also suggest that you call HP tech support dept for further assistance in case you need it. Hope this helps

Posted on Jun 03, 2010

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Posted on Jan 02, 2017

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