Question about Galaxy Metal Gear GMG 2518UAS External Hard Drive Enclosure - 2.5 SATA, USB, Aluminum, Black Serial ATA, USB, USB 2.0 External Drive Case

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My external hard drive is not being recognized by my computer.

No where on my computer will the hard drive show up I've restarted my computer and everything.

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Try using another USB cable or different port on your PC. It also may be that it needs external power, Check to see if its plugged in to the wall, if it is, it may be that you need a new power supply.

Posted on Jun 03, 2010

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My hard drive is not being recognize


A Hitachi USB external hard drive is a device that acts as portable, removable storage for your personal computer. If you need additional space to house files on your computer but don't want to go to the trouble of installing an internal drive inside the case, a USB external hard drive is your best option. These drives are "plug and play" devices, which means that very little can actually go wrong. If you're having problems, fixing them shouldn't take more than a minute or two.

Check your connections. A USB cable needs to be connecting your Hitachi external hard drive to your computer. Your external hard drive's power cable also needs to be plugged into a functional wall outlet, surge protector, extension cord or power strip. Make sure your Hitachi USB external hard drive is turned to "On." An "On/Off" button is present on the front of the unit. If the indicator light around said button is not illuminated, the drive is "Off" and your computer won't be able to recognize it. Press it to turn it on and then try to access your drive again. Format your hard drive. If your Hitachi USB external hard drive doesn't currently have a file system on it, you won't be able to use it to store data. Open up the "Computer" icon in the "Start" menu. Right-click on your USB external hard drive's icon and click "Format." Click "Start." This will install a file system on your Hitachi USB external hard drive. After this process is finished, you will now be able to use your drive. Restart your computer. Certain models of computers (especially older models) won't recognize new hardware unless your computer boots with the hardware already connected. Leave your USB drive plugged in and restart your computer. Once you do this, your Hitachi USB external hard drive should appear as normal in the "Computer" folder with all of your other drives. Hope this helps.

Jan 06, 2013 | Computers & Internet

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I have powered on my computer (Dell Dimension 2350), and the Iomega 1TB Prestige USB 2.00 Desk Top Hard Drive Serial No. 97AL67417B, still in warranty, and the light is on the Hard Drive. I have not used...


Beryl,

once youve booted up your dell, you simply plug in the external harddrive (hdd). After you've plugged the hdd in (and make sure you plug the power source to the hdd too if it comes with one) then you wait until it is recognized on your computer. It should simply show up as another drive once you double click the "my computer" icon. Once it does show up, double click the drive to open it up like you would a folder. Then you can simply copy and paste whatever files from your computer into it. Transferring multitudes of files will take time so be patient.

If it is not showing up on you "my computer" screen, then first restart the computer leaving it plugged in and see if it shows up. No? Try to install a driver from a cd it came with. No cd? https://iomega-na-en.custhelp.com/app/answers/detail/a_id/16743

Hope this helped...

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Have brought a new external hard drive for my laptop, i've plugged it in and the system sain it was installed successfully but its not showing in my computer have tryed restarting a few times, i've...


If you are using a usb hub disconnect it completely and try connecting your Western Digital directly to a usb port on your laptop. If that doesn't work try booting into safe mode and see if it shows up then. If it works in safe mode a recent update to your virus program or another program could be blocking it. Hope I was of some help , Thanks for using FixYa

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Have a look at this article on external hard disk troubleshooting. Could be that you need to delete the USB root hub devices in the Device Manager to force Windows to recognize the device.

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My computer is not recognizing my LaCie external hardrive


First cehck whether your computer is able to recoznize other USB storage devices or not. If you see that it is not recoznizing other USB storage devices. Then you need go to your Boot Up screen, the screen that opens when you restart your PC.

Then go to the USB section and enable USB drive.

If this also does not resolve your problem, then try installing USB drivers on your PC, You can install them from the website : http://www.softwarepatch.com/tips/usb2-driver.html

I hope this resolves your problem.

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Computer doesnt read the external hard drive anymore


It sounds like the hard drive head crashed when you pulled the power plug. Unfortunately if you can't get drive to be recognized, you won't even be able to run any diagnostics. You will have to take the drive to an authorized repair shop who will have to check the electronics to see if the head will respond. Unless you have data on your drive that you absolutely need, you will probably save a lot of money by replacing rather than repairing the drive.

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Rocstor external hard drive does not appear in my computer win xp although message it was installed when I connected the usb port


Good morning! first, make sure your external hard drive is properly connected to the USB port, then try to start / restart your computer again, automatically the computer should recognized the attached external HDD. best regards.

May 02, 2009 | Computers & Internet

1 Answer

External hard drive not recognized


I have a WD3200 usb Hard drive. I am looking to partition it. The problem i encountered is when I go to the disk management, the drive shows up as disk one but below it , it says no media. its like the computer knows that there is an external storage device attatched but cannot access it. Also if I try to get into the disk from my computer, it says "insert disk"

Any suggestions?

-Oliver Fernandes

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