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I can't get my Firelite USBFLB8250 external hard drive to work. The laptop says it doesn't have driver and then can't find it. It says Cypress AT2LPRC58. I've tried several laptops and PC's

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  • lwahl410 Jun 05, 2010

    I tried that and it does not show up under disk management. However it does show up under Device Manager, Other Devices and then it shows me Cypress AT2LPRC58. When I open that up it tells me "The drivers for this device are not installed (Code 28)." When I click Update Driver, I then click search automatically for the driver and it says: "Windows could not find driver software for your device. If you know the manufacturer, you can visit its website and check the support section for driver software." That was smartdisk, but is now verbatim. I can't find the driver anywhere at the verbatim siite or anywhere else.

  • lwahl410 Jun 05, 2010

    I tried that and it does not show up under disk management. However it does show up under Device Manager, Other Devices and then it shows me Cypress AT2LPRC58. When I open that up it tells me "The drivers for this device are not installed (Code 28)." When I click Update Driver, I then click search automatically for the driver and it says: "Windows could not find driver software for your device. If you know the manufacturer, you can visit its website and check the support section for driver software." That was smartdisk, but is now verbatim. I can't find the driver anywhere at the verbatim siite or anywhere else.

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Hello,

I advice you try this, Turn on your laptop or computer.
Press the "ESC" key repeatedly while the laptop is starting up. The "ESC" key is located on the upper left-hand corner of your laptop keyboard,
View your laptop's BIOS. Use the arrow keys on your laptop keyboard to navigate the menus of the BIOS program. from here you can change the setting of the bios setting. set the hard drive on the laptop or computer as master on the system while you set the attached usb hard drive as slave, with this settings from the bio settings, your system should recognize the usb hard drive.

Take care.

Posted on Jun 05, 2010

  • lwahl410 Jun 05, 2010

    If you're talking about making the "Notebook Hard Drive" as first in the Boot order I did that (there was nothing else in the bios that said anything about making the laptop hard drive a master). However, that didn't change anything. I still doesn't recognize the drive. When I plug it in it makes a sound like it recognizes that something has been plugged, but there's nothing else that shows it being connected. This is a fairly new laptop with Windows 7

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Hi,

Guess you have verified that the FireLite has power and the USB connectors are secure both at the Firelite end and the computer end.

If all that is in good order, then you can follow these instructions.

When you plug in your drive you need to do the following to see if the drive is connecting to the computer.
Right Click on "My Computer"
You will get a menu, chose "Manage"
You will then get a Computer Management window.
On the left side of the window will be a menu.
Under the Storage section, chose "Disk Management"
This will open in the right side of the window and will show you your main hard disk, CD-Rom disks and any other disks connected to your computer.

If you see your Firelite hard drive, then it is connected. The drive may need to be formatted. This window should tell you if that is the case. If you see the firelight and it shows that the disk is unformatted, you can right click over the large section on the lower left window which is located to the right of the smaller area that describes the disk. You will get another menu that will allow you to formate the disk. You can also assign or change the drive letter assigned to the Firelight using that same right click menu.


let us know if you want somethin more else please accept the suggestion.

Thank You for contacting Fixya.com

Posted on Jun 03, 2010

  • lwahl410 Jun 03, 2010

    It does not show up under disk management. However it does show up under Device Manager, Other Devices and then it shows me Cypress AT2LPRC58. When I open that up it tells me "The drivers for this device are not installed (Code 28)." When I click Update Driver, I then click search automatically for the driver and it says: "Windows could not find driver software for your device. If you know the manufacturer, you can visit its website and check the support section for driver software." That was smartdisk, but is now verbatim. I can't find the driver anywhere at the verbatim siite or anywhere else.

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