Question about Kenmore 54512 / 54514 Side by Side Refrigerator
The chute closed slowly causing ice to jam in the door. shouldn't it snap closed to shut off ice flor? Do I replace whole unit or lubricate in some way?
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Posted on Jan 02, 2017
There is an electric solenoid that opens the door. If you look up inside the dispenser you can see the solenoid. Either the solenoid is bad or the dispenser module that puts power to it is out. You will need to remove dispenser front and check for voltage to solenoid. If you have power from module, replace solenoid, if no power, replace both parts. It is common for solenoid to short out and damage the module so that both must be replaced. If solenoid is shorted and you replace module, new part will fry.
Posted on Oct 02, 2007
first check would be to see if the flapper door is closing all the way in the dispenser area. best way is to remove the ice bucket and shine a flashlight from the front up into the disp door area and look for light around the door from inside the chute.
another check would be to make sure the door delay mechanism is connected an not allowing the dispenser door to close to fast trapping a cubes in the door and causing an air leak in the chute..
Keep in mind if you use alot of crushed ice frost build up is faster than with just cubed.
Posted on Dec 11, 2007
SOURCE: ice maker frost issue
Warning! To avoid personal injury or even death, always disconnect your appliance from its power source--that is, unplug it or break the connection at the circuit breaker or fuse box--before you do any troubleshooting or repair work on your appliance. Also, because some components may have sharp edges, use caution while working on your appliance.
Below is a link to common solutions that will help you with parts and diagnostic procedures that are specifically tuned to your manufacturers data plate information.
It provides exploded view imagery, belt routing diagrams, parts imagery and function, parts ordering and shipping information, error code details, just about anything you need to get your appliance up and running again. Once you access the site you will be able to navigate numerous pages of information on your product. You will need to enter your model number to access your product information.
Tip: Always provide the complete information provided on the manufacturers product information data tag, located on the unit, and not in the user’s manual. This will help you acquire a more accurate and expeditious response to your complaint. I will post the most common solutions to your complaint. For more specific information please refer to the tip and/or link provided.
Any time a door is letting warm air into the freezer, frost will develop. Manually defrost the area with a WARM setting on a hair dryer. DO NOT OVERHEAT! Inspect the ice chute door for proper closure. Possibly a spring may have broken.
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Dave E. (Illeagle)
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Posted on Jul 05, 2008
I am having the same problem. My husband took off the front panel and we discovered there is a small piece of plastic holding the ice dispenser door in place that is broken so the door doesn't seal.
I called Sears to see if the part is replaceable -- it's not. I have to buy an entire freezer door for $464 because a .10 cent piece of plastic is broken.
This seems to be a common problem. My refrigerator is only 3 years old. Perhaps we need to make a complaint to Sears/Kenmore together.
Posted on Jul 18, 2008
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