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We have a load in the washer. the message E13

We have a load in the washer. the message E13 flashes. It will not drain and the door will not unlock. what do we do?

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Unplug it for a min plug it back in hit drian spin start unit. needs more info model brand

Posted on Jun 03, 2010

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Hi, I am not able to open the door of my Whirlpool washer dryer AWZ 5140 E after it finishes the cycle. It shows up E13 with ticking noise. There is no water left at this stage and I am able to open the...


E13 is a dispenser error the appliance diagnostic believes the appliance is full of water so won't release the lock first thing to try is the drain filter bottom right hand corner at the front unscrew it clean and refit just be prepared it's likely u will get some water out it when u remove it.

Dec 08, 2013 | Washing Machines

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My washer spin and unlock button starting flashing and when I try to unlock the washer, it won't let me. I have a feeling the load was off balance. What can I do to unlock it?


Access the drain hose and get the end to ground level in a bowl. Empty any water. Clear filter and make sure drain pump is free. Door will now open

May 19, 2012 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

THE bOSCH 300 SERIES WASHING MACHINE IS NOT DRAINING PROPERLY AND IT GIVES ME A MESSAGE e13. wHAT DOES E13 MEAN? pLEASE HELP


Hello, welcome to FixYa.

The E13 error code on most series Bosch including the "Nexxt" series washer`s refer to a drainage problem, as you may or may not already know. ( or in Bosch terms "pump time exceeded" )

Anyway, here`s the most likely way to remedy a E13 code.

**Unplug the washer from the wall or turn off the breaker before attempting any repairs, and a pair of mechanics gloves are recommended due to extremely sharp edges...safety first**

Get some towels and if possible a wet/dry vac. If the machine drained, it won't be too bad. If your machine is stuck full of water that is typically the reason for a locked door, that sucks...hopefully you won't get too wet. ( maybe you`re lucky enough to be close to a floor drain )
  1. Locate the round door on the front of the machine (about 6" in diameter, lower right corner) macmarkus_26.jpg
  2. Find a drill bit or small screwdriver that fits in the hole in the round door.
macmarkus_30.jpg
3. Insert the bit into the hole in the door. It will push in a tab, it doesn't take much force. Rotate the hole (clockwise) to 6'oclock and it should come free. (the edges are very sharp so be careful).

4. Once the door is out of the way you'll be greeted by a 3-4" plastic cap with wings so you can unscrew it by hand. ( you should also see a green ring with a string attached, if you pull this the door should unlatch, but getting the water out first is usually a good plan )

There is a small collector lip at the bottom of the cap, that is where you can hold the wet/dry vac to catch the water. Unscrew slowly so you don't get flooded, until it is unscrewed all the way out

5. Now pull out the trap and visually inspect the inside of the pump as well as the filter/trap. Hopefully you'll find the item/debris that initiated the error code.macmarkus_28.jpg


macmarkus_29.jpg

6. After removing any debris or obstruction`s re-install the button trap/lint filter and plug the washer in to power or reset the breaker and give it a test.

7. Run a load and watch for leaks. Leave the pump access door off until you are sure you screwed the cap in tight and there are no leaks.

Ultimately you may have a faulty drain pump, but I would certainly start by performing the things I listed first.

Let me know if you require further assistance and if not and this solves your problem, please rate the solution I provided accordingly.

Thank you for coming to "FixYa" and good luck.

Regards,

Macmarkus :)

Sep 01, 2011 | Bosch Nexxt Premium WFMC6400UC Front Load...

1 Answer

Bosch E13 error on washer - shows e-13 and door will not open.


Hello & Welcome to FixYa

E13 error in your Bosch WFMC washer is a drain error and is displayed when the drain time exceeds & the washer is unable to drain so the door won't open sometimes when this error is displayed. You will have to clean the drain trap in the bottom right hand corner. You can stick a straighten paper clip in the access panel located inside the front bottom panel through the whole and then turn the access panel counter clockwise to unscrew the plastic drain cap behind it. After everything is cleaned and the error returns then replacing the drain pump is recommended repair. Please get back to me if you have any other questions.

Kevin

Jul 30, 2011 | Bosch Nexxt 300 Series WFMC2201UC

1 Answer

Bosch Vision 500 washer won't fill with water. i! Yesterday we got a E13 error with the washer. The door wouldn't unlock, so I removed the front panel to unlock it manually. I also cleaned out...


Hi

You are right, E13 is a long drain time error and to solve this issue the pump filter assembly should be cleaned completely. There is a tiny hole you can stick a pin through in the access panel on the lower front right corner. Push a pin through the whole and turn the access panel counter clockwise and it will remove so that you can unscrew the plastic drain cap behind it. Remove the plastic drain cap and clear the drain behind it. After doing all these things if the issue returns then it means the drain pump is faulty and should be replaced. Hope this helps...please post back for further assistance.

Daniel

Jun 12, 2011 | Washing Machines

1 Answer

My maytag washer mah-24 have a "nd" msg. which mean "not draining" and now i cannot open the door to take the clothes out. pls. help.


Unlocking the door:
Turn on the washer, but don't start any wash cycles. After a few minutes, the door should unlock itself.

Troubleshooting the "nd" message:
"nd" means "no drain". Empty the (now unlocked) washer and fill the wash tub with just enough water to see a bit of water at the bottom of the tub. Run a drain cycle and check a) if it drains and b) if there are any unusual noises while it is draining. If either event occurs during the drain cycle, the drain pump may have to be repaired/replaced.

Nov 25, 2010 | Maytag MAH2400A Front Load Washer

2 Answers

My washer is flashing E:13; locked with wet clothes inside


Hello and welcome to fixya.

The E13 error code on the WFMC series Bosch washer`s refer to a drainage problem, as you may or may not already know. ( or in Bosch terms "pump time exceeded" )

What you may have is either a clogged pump, improper detergent being used, ( must use "HE"/lo-sudsing detergent ) hence suds not allowing a proper drain cycle, or wires loose at the pump...the later being the least likely.

You haven`t mentioned if you`ve checked the pump...just hoses as you did mention.

Anyway, here`s the most likely way to remedy a E13 code.

**Unplug the washer from the wall or turn off the breaker before attempting any repairs**



  1. Get some towels and if possible a wet/dry vac. If the machine drained, it won't be too bad. If your machine is stuck full of water, I can't say, hopefully you won't get wet. ( maybe you`re lucky enough to be close to a floor drain )
  2. Locate the round door on the front of the machine (about 6" in diameter, lower right corner)
  3. Find a drill bit or small screwdriver that fits in the hole in the round door.
  4. Insert the bit into the hole in the door. It will push in a tab, it doesn't take much force. Rotate the hole (clockwise) to 6'oclock and it should come free. (the edges are very sharp so be careful or wear chain-mail gloves).
  5. Once the door is out of the way you'll be greeted by a 3-4" plastic cap with wings so you can unscrew it by hand. ( you should also see a red ring with a string attached, if you pull this the door should unlatch, but getting the water out first is usually a good plan ) There is a small collector lip at the bottom of the cap, that is where you can hold the wet/dry vac to catch the water. Unscrew slowly so you don't get flooded, until it is unscrewed all the way out.
  6. Now pull out the trap and visually inspect the inside of the pump as well as the filter/trap. Hopefully you'll find the item/debris that initiated the error code.
  7. After removing any debris or obstruction`s re-install the button trap/lint filter and plug the washer in to power or reset the breaker and give it a test.
  8. Run a load and watch for leaks. Leave the pump access door off until you are sure you screwed the cap in tight and there are no leaks.
Ultimately you may have a faulty drain pump, but I would certainly start by performing the things I listed first.

Let me know if you require further assistance and if not and this solves your problem, please rate the solution I provided accordingly.

Thank you for coming to "fixya" and good luck.

macmarkus :)

Jun 13, 2010 | Bosch Nexxt 500 Plus WFMC5301UC

1 Answer

F21 flashes on the time screen -- am unable to power washer off


Lets see: F21 Long drain Possible cause: Clogged filter0c09ded.jpg, clogged/failed pump Remove the bottom panel299686f.jpg go for the pump cleanout, get the googus outb1cfae3.jpg. Tech sheet is located behind the white box to the left which is the motor control unit (MCU). The tech sheet is an excellent tool which gives directions on diagnosing those pesky fault code. LOL7b78889.jpg

May 18, 2010 | Kenmore Elite 45986 Front Load Washer

1 Answer

Washer will not drain or stat new cycle, no error message


HI, this is a defective CCU(Central Control Unit). you must have it replaced asap. this will correct the error.

Apr 20, 2009 | Whirlpool Duet GHW9150P Front Load Washer

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