Question about Saeco VIA Venezia

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Hi, I have purchased a replacement element for my Via Venezia Saeco machine but it is too deep and does not fit into the boiler (that is I cannot re-assemble the boiler because the element is touching the bottom of the boiler). I have checked with Saeco parts and they tell me that this is the only element they have for my machine. Does anyone know if the size has changed with models and if so whether any old ones are available?

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  • hutton_micha Jun 04, 2010

    Thanks - how much and how do I contact you? You can e-mail me at if you like.


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I have complete boiler shells, with elements.

Posted on Jun 04, 2010

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Is it worth it to get the machine fixed if the heating element no longer works?

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Dear Expert, My Saeco VIA Venezia Problem is : Machine never comes up to Temperature (no Green Indicator Light), ie. doesn't heat and no pump. Like a fuse is blown. I have been told that there is a 'RESET'...

There is a fuse on top of the boiler. Its under a clip on the outside edge of the boiler. It is covered in a redish brown cover that you have tpo slide off to see the fuse. It is just better to replace the hole thing. If you don't have a pump also it could also be the switch. If you have any power its probably the fuse.

Nov 03, 2010 | Saeco VIA Venezia

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After months of perfect performance, my via

HI I think you have a blown element in the boiler. You might have a leak that is shorting inside also.

Jan 26, 2010 | Saeco VIA Venezia

1 Answer

Water does not get hot, no steam is produced.

It can be any of these. Fuse but then it would not turn on. Disconnected wire. More than likely it is the boiler element. Do a search on ebay for completed auctions. I saw a boiler assembly for a Saeco which is the same.

There are 6 screws that hold the top/back on.

Nov 20, 2009 | Saeco VIA Venezia

1 Answer

Water won't come through my Saeco via venezia coffee machine. It was working fine until I cleaned it so I don't think the pump has gone.

If the pump vibrates when trying to draw water then that is a good sign. Remo;ve the hose on the output side of the pump and turn it on to see if it draws water(BE Careful water and electricity love each other too much), it water flows out the output side, reconnect to boiler and test. If that did not solve the no draw problem then the machine is blocked either at the boiler.

May 11, 2009 | Saeco VIA Venezia

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Lost a piece of the black plastic steaming wand

Check with WholeLatteLove, yes I know the only have gaggia parts, its the same thing.

May 07, 2009 | Saeco VIA Venezia

1 Answer

Saeco Via Venezia Cappacino Machine The black plastic sleave for the frothing arm has melted and no longer fits on - where can i get a new one? I am based in Canberra - its a Via Venizia Espresso


Contact Saeco Australia to see if they can help you.

Saeco Australia Pty Ltd

6/87 Newlands Road Reservoir
Victoria 3073
Tel.: +61 3 94624949
Fax: +61 3 94624955


Aug 31, 2008 | Saeco VIA Venezia

2 Answers

Saeco Via venezia

Hi, Just a huge thanks to KaffeeSumpen, you solution was brilliant. My father and I were sorely upset that the machine stopped working but we then found this site and gently pressed the switch and voila, it worked! Excellent thank you so much again.

Jul 11, 2008 | Saeco VIA Venezia

2 Answers

Via venezia Expresso

Perhaps you dont need to change a fuse. but only reset them :)
open up the machine and look for the boiler. on it are two automatic fuses that you can reset.

Hopefully its that otherwise it might be the powerboard.

Jul 07, 2008 | Saeco Vienna De Luxe Espresso Machine

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