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one thing to look at, the remote is fixed with different frequencies, take the back off maybe under the battery and change the little switch there it will beep when the remote is hooked up, battery on remote backwards or bad, did you get the power in the fan the right direction, Matt, when you tuen power off to the fan it will also beep, fimd the breaker,
Each fan with have a receiver unit mounted in the housing, usually above the fan up against the ceiling. Each receiver unit will have 4 "dip pins" which allow the code to the remote to be set. In order for two fans originally installed with the same code to be run separately, one fan will have to be taken down, and the code changed on the receiver unit. Then you will have to purchase a new remote and set the same code on its dip pins (usually under the battery.) It's easiest to buy a replacement remote WITH a receiver AND a transmitter in it. You can either wire in the new receiver (setting the code differently than the existing one on BOTH the receiver AND the transmitter) OR just put the receiver aside and program the new code that you've set in the old one into the transmitter.