Question about Cell Phones

1 Answer

My blackberry 9700 no power and cannot connect to blackberry desktop manager.

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 952 Answers


Thanks for using FixYa.

If your Blackberry is not powering up. Try taking out the battery and put it back in. If the phone still doesn't boot up. Try replacing the battery or borrow a battery of the same type for isolation purposes. If using a known good battery doesn't let your Blackberry power up, you might need to take the phone to a technician because the power unit on the board is already busted and needs to be replaced. If the phone still has warranty from the wireless provider, I suggest that you contact them and ask for a replacement. If you have all your data backed up on desktop manager, you should be able to sync a new phone so all your data will be restored.

I hope this helps. Thanks and good day.

Posted on Jun 02, 2010


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Blackberry 9700 bold app error 523

update your phone software by connecting to th blackberry desktop manager,follow the instruction on the screen. if you don't see any update that reload your device active software. you will loose all your data by doing this.

Oct 02, 2011 | RIM BlackBerry Bold 9700 Smartphone

1 Answer

My bb 9700 is showing app error 523 with a white screen what can i do to resolve that

You need to reinstall Blackberry Software on your phone.. you need Blackberry Desktop manger to do that.
Download Blackberry desktop manager (if you dont have it already) from this link:

First, backup your data from Blackberry desktop manager.
And download software for you phone from this link:
Software is different for every service provider so make sure you download correct one...
Once download, install the software on your computer. Connect your blackberry with computer.. open blackberry desktop manger, device under software updates, you will see an update (which we just downloaded) follow it and done.

Apr 12, 2011 | RIM BlackBerry Bold 9700 Smartphone

1 Answer

Hey; i had a blackberry 9700, but it completly

Don't do that, desktop manager would not reset your mep counter since that counter is written on rom your phone and it's not allowed to access by using software. The only option that you have is doing cable unlocking in your phone and you only can do that at professional mobile repair shop. This method not only reset your mep counter but also unlock blackberry bold 9700 network so you can use any of your sim card without need to buy blackbery unlock code again.

Mar 21, 2011 | RIM BlackBerry Bold 9700 Smartphone

1 Answer

Menu button not working in blackberry bold 9700

Try to upload the software. Connect it to your blackberry desktop manager and try to check for new updates. After in which, try to press the menu button if this is already working.

Mar 18, 2011 | RIM BlackBerry Bold 9700 Smartphone

1 Answer

My blackberry 9700 has a white screen with a message saying JUM eRROR 102. Please help me asap

You need to reinstall your device OS to regain access to your device.

Check steps below for OS upgrade -

Before starting make sure that BlackBerry Desktop Software is installed on the computer.

Make sure that you have installed updated device software installed in your PC. Check this link to get update device software from carrier OS download site.

Users can perform a full or selective backup of the data using the Backup and Restore tool in BlackBerry Desktop Manager by completing the following steps:

Connect the BlackBerry device to the computer running BlackBerry Desktop Manager

.Open BlackBerry Desktop Manager.

Double-click Backup and Restore.

Select Backup to perform a full backup or select Advanced to perform a backup of specific databases.

Choose a location to save the backup file, then click Save.

To perform a clean install of the BlackBerry Device Software, perform the following steps:

Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.

Double-click the Application Loader icon.

Click Next to start the installation process.Type your BlackBerry smartphone password, if prompted, and click OK.

Click the check boxes next to the names of the applications you want to load, and then click Next.

Click Advanced, and then click the check box beside Erase all currently installed applications.Click Next.

Click the check box next to Do not automatically backup the application data during the loading process.

Clear the box next to Backup and restore applications installed wirelessly.

Mar 08, 2011 | RIM BlackBerry Bold 9700 Smartphone

1 Answer

My Bold 2 9700 smartphone is showing blank screen with the message reload software 513. Also, the phone is not connecting to the desktop manager eith using the USB cable or through the Bluetooth.

Force a reset by loading version 5 desktop software on your laptop first and then connecting the BlackBerry to it. It may take some time for your pc to recognise that the BlackBerry is plugged in, so be patient!
When it connects, reload the firmware.

Oct 12, 2010 | RIM BlackBerry Bold 9700 Smartphone

1 Answer

My bold 9700 needs to be reset, how do you do that, the screen is all wjite and it says JUM Error 102 reset


Download the Blackberry Desktop Manager from, after downloading run the setup and after completing this step. Connect your blackberry to your computer and open the BDM (Blackberry Desktop Manager). The application would recognize your blackberry, when it shows that your smart phone has been connected, you can now run the software. Make sure your computer is connected to the internet.

Run the software and allow it run. This process may take few hours to complete once done it would automatically reboot your phone and you are good to go.


Apr 08, 2010 | RIM BlackBerry Bold 9700 Smartphone

1 Answer

Blackberry Bold 9700 - RELOAD SOFTWARE 513

all you need to do is sync your blackberry with your blackberry desktop manager and run the application loader. you will lose all data on the phone because you will be re-installing the software

Feb 28, 2010 | RIM BlackBerry Bold 9700 Smartphone

2 Answers

My bold 9700 wont load pass the blackberry screen

Plug the phone into the computer after you have opened Blackberry Desktop Manager and one the phone is connected and it registers a pin on the bottom of the Desktop Manager software select application loader then choose update software.

Feb 16, 2010 | RIM BlackBerry Bold 9700 Smartphone

2 Answers

Problems on blackberry 9700 jum 102 reset screen all white please help

Your software is corrupt. Go to and download and install the software for your phone. If you do not have desktop manager installed on your PC, then you have to go to the same website and download and install the lastest version first. You download the software to your 9700 through the desktop manager through application loader.

Jan 28, 2010 | RIM BlackBerry Bold 9700 Smartphone

Not finding what you are looking for?
Cell Phones Logo

Related Topics:

21 people viewed this question

Ask a Question

Usually answered in minutes!

Top Cell Phones Experts

Computer Repairing
Computer Repairing

Level 3 Expert

14641 Answers


Level 3 Expert

76848 Answers

William Alequin

Level 3 Expert

928 Answers

Are you a Cell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides