Question about Xerox WorkCentre M20i All-In-One Laser Printer

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Error in Network when tryignt to email from my Xerox M20i printer

We had just completely converted to exchange 2010 and now I am not able to send emails from the printer. Were were set up on exchange 2003 and 2010 on 2 different servers until we miugrated all emails over, which is now complete. I changed the SMTP server Properties to the new server with no luck.
The print out says Error in Network : Unable to send email.
Any suggestions?

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4 Suggested Answers

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Posted on Jan 02, 2017

  • 2072 Answers

SOURCE: Xerox M20i scan to e-mail

You can not scan with a M20i with an Ethernet cat 5 cable. It can ONLY be done via a USB or parallel cable.

If you don't believe me, which many on here wont accept the truth, here is the note from the Xerox documentation..

The WorkCentre can scan a document via Direct Scanning using a USB or Parallel Port connection only.

Posted on Jan 11, 2009

RPFinney
  • 385 Answers

SOURCE: I Scan a document from the xerox workcentre 5655 and send it using it's smtp settings connected through our exchange server. The job Completes Successfully but one specific user User Does Not Receive

Hi,
Check the exchange server setting's, permissions,
Check this user's account's properties dialog box is setup correctly, like the rest of the user's.
check the E-mail forwarding list too, possibly not on it.
Update the receiver's list.

Hope this helps
Regards.

Posted on Apr 17, 2009

  • 64 Answers

SOURCE: xerox 7232 workcentere cannot send emails

Judging from what you've said, I would say this is a setting on the printer. You need to make sure you have the outgoing address correct. Basically go into your printer settings with your E-mail server IP's.

Posted on Jul 17, 2009

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