Question about Asko W640

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W640 - Water Outlet Fault

Intermittently, we are receiving a "water outlet fault" indication. There ISstill water in the machine. I open the drain pump cover and empty the bowl via the drain hose - the end of which is secured to the inside of the cover. Once empty, the pump is opened and there are no foreign objects to be found. Also, the pump blade tiurns quite freely.

The machine, is restarted - typically we use a rinse cycle - and it runs fine for the next few weeks.

I'm about to try and find the workshop manual for this machine, but would appreciate any tips in the interim.
Thanks

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  • vbud Apr 28, 2008

    Exactly the same - I have to manually drain after every load. There are not coins or anything in there. It sounds like it is draining fine through hose in back of machine. Just stops cycle with "Fault indication - Water Outlet Fault.

  • mjcs Sep 11, 2008

    I eventually resolved this by replacing the water pump. Even though there appeared to be no binds in the mechanism and the problem was quite intermittent, I replaced the water (drain) pump and the m/c has worked without problem for several weeks.

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I solved this problem this morning, after several months with intermittent "water outlet fault" error messages.

Our pin trap was cleared many times over the months. The propellor turned freely. However, the problem persisted.
So I unplugged the machine, removed the back panel (8 or so hex screws) and located the point where the drainage hose meets the water draining pump. I then separated the hose from the pump and found 2 United States 10-cent pieces lodged together with gunk that effectively blocked the drainage hose. 10-cent pieces ("dimes") are the perfect diameter to get stuck there and not appear in the pin trap where you could easily see and remove them.

Three loads later, the machine is working according to spec. Hope this helps.

Posted on Jul 08, 2009

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I too removed the back panel, but could not figure out how to remove the hose without damaging the clamp. Fortunately the washer has an extended warranty. The tech, removed the FRONT panel below the pin trap (attached by two torq screws.) The hose is just pulled off the pump with clamp attached. Found by poking a allen wrench into the opening of hose, 2 US 10-cent pieces with some lint! Re-attach hose with clamp remaining in place.

Posted on Sep 05, 2009

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I have the same problem - did anyone get a solution to the water outlet fault issue?

Posted on Sep 11, 2008

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