Question about HP Pavilion dv6000z Notebook

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Hp built-in webcam

My web cam that cam built in to the laptop wont work with the software nor youtube.com's record now.i tried a few sites and from what i got or what i think i believe to be wrong, was that its somehow uninstalled. now i know i didnt uninstall it. so how can i reinstall it if thats the problem...or if not what might the problem be?

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Http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c01560721 is the troubleshooting site for HP. There is a link in the troubleshooting that leads to teh drivers for the camera. It suggests using the VISTA UPDATE and loading them from Microsoft.

Posted on Jun 02, 2010

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Go to add/remove hardware from control panel and try and detect it. Or check your systems Device Manager to see if the the webcam is there and the drive properly installed. Install the correct drive for the webcam and try using the webcam again.

Posted on Jun 02, 2010

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This is known Webcam issue in DV6000 notebooks. To resolve or narrow down the issue, we have to check few things.

First open Device Manager.

Please follow these steps to open Device Manager:

1. Right Click on 'My Computer' icon on Desktop and choose Properties.
2. The System properties Window opens.
3. Click Hardware tab and then click the Device Manager button.

Expand + Imagining Devices and check if the HP Webcam is listed under it.

If Webcam is not listed there, then you have to contact HP to get the BIOS update.

If it is listed there, right click on it and select Disable. Again right click on it and select Enable.

Now open any applications like Quickplay and check if Webcam is working or not.

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