Question about Sony Playstation 3 (PS3) Console

2 Answers

My PS3 has been having freezing issues. Whether I am watching a movie, listening to a cd or just doing nothing in the home screen the audio and video of the console will cut out for several seconds at a time. This happens for as long as I am using the system. What type of hardware failure could attribute to this? Am I going to have to send it into Sony for repairs?

Posted by on

Ad

2 Answers

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 15 Answers

Hi,

This is a very common problem with the PS3 and iscaused by a problem with the laser on the Bluray drive which is malfunctioningand can no longer read the game disk properly.

The PS3 uses a dual laser system. This consists ofeither a dual refractor type lens or two entirely seperate lenses depending onwhich pickup is fitted to your particular system. One laser is for readingordinary DVD disks and PS2 disks and the other for Bluray and PS3 games.

The symptoms you describe are typical of a failureof one of these lasers i.e the bluray laser





Click here to download repair guide to know more..................
.


Posted on Aug 18, 2010

Ad
  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Mentor:

    An expert who has written 3 tips or uploaded 2 video tips.

    Teacher:

    An expert who has written 2 tips or uploaded 1 video tip.

  • Expert
  • 66 Answers

Is it under warranty or not? if so then send it they will give u a brand new one within 1 week but if NOT, u have to wait till 2mrw cuz i finally found the way to solve this Freezing thing and IT WORKS :DD and i will write it as a tip for all PS3 users okkk

Posted on Jun 02, 2010

  • Moutaz Shami
    Moutaz Shami Jun 03, 2010

    alright every one here u go: How to Fix the PS3 freezing thing.



    **Note** if ur PS3 under warranty then send it to the nearest Sony servece center and DONT do what im ganna say below okkk



    in order to FIX the freezing thing u have to open ur PS3 and u do it like this

    1- on the side of ur PS3 where ur Hard Disk location there is a lable above it teling u not to remove that label, the hell with that just remove that lable ok.

    2-u will find some kind of a very weird screw u have to use a certen screw driver to remove it so be careful u dont wanna damage it

    3- after removeing that screw bring a knife and softly remove the black cover.

    4-u will find a lot of screws right there remove them all and remove that metal cover too.

    5-after that u will see only 2 mane things -A- the blueray player -B- the processor of the PS3.

    6-Remove the processor and bring a HAIR DRAYER and start clean it very well u will see a lot of Dust there.

    7- replace the processor back and all the things u've removed earlier

    8- while ur PS3 is turned OFF were no ight ON keep ur finger over the EJECT touch butoon dont remove ur finguer ok, now turn ur PS3 from the back ON the PS3 will star makeing a very very loud noise after that u will hear a beep beep and lights off,

    9-start ur PS3 normally and ENJOY and THAAAANK ME VERY WELL

    :DDDDDDDDDDDDD i did that a couple of weeks ago and now my PS3 ROKS

    have fun guys

  • Moutaz Shami
    Moutaz Shami Jun 03, 2010

    alright every one here u go: How to Fix the PS3 freezing thing.



    **Note** if ur PS3 under warranty then send it to the nearest Sony servece center and DONT do what im ganna say below okkk



    in order to FIX the freezing thing u have to open ur PS3 and u do it like this

    1- on the side of ur PS3 where ur Hard Disk location there is a lable above it teling u not to remove that label, the hell with that just remove that lable ok.

    2-u will find some kind of a very weird screw u have to use a certen screw driver to remove it so be careful u dont wanna damage it

    3- after removeing that screw bring a knife and softly remove the black cover.

    4-u will find a lot of screws right there remove them all and remove that metal cover too.

    5-after that u will see only 2 mane things -A- the blueray player -B- the processor of the PS3.

    6-Remove the processor and bring a HAIR DRAYER and start clean it very well u will see a lot of Dust there.

    7- replace the processor back and all the things u've removed earlier

    8- while ur PS3 is turned OFF were no ight ON keep ur finger over the EJECT touch butoon dont remove ur finguer ok, now turn ur PS3 from the back ON the PS3 will star makeing a very very loud noise after that u will hear a beep beep and lights off,

    9-start ur PS3 normally and ENJOY and THAAAANK ME VERY WELL

    :DDDDDDDDDDDDD i did that a couple of weeks ago and now my PS3 ROKS

    have fun guys

×

Ad

4 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

CodeMaster
  • 11 Answers

SOURCE: Optical sound and HDMI sound problem

It SHOULD remember your preferences and you shouldn't have to select optical audio output every time you turn on your PS3; something is definitely wrong there to start with... As for a solution? I can only suggest checking that all your other equipment is functioning correctly before having to conclude that your PS3 is having some problems.

Posted on Sep 25, 2007

  • 1 Answer

SOURCE: Playstation 3 Does not display on TV using HDMI or regular video

I posted to your problem with a similar one. I was able to get my PS3 to work by:

1.) Powering down both the PS3 and ViewSonic LCD
2.) Unplugging the power cables to both PS3 and LCD
3.) Waiting at least 10 or more seconds
4.) Plugging in the power cables to both PS3 and LCD
5.) Turning on the ViewSonic LCD
6.) Turning on the PS3 and holding down the power button until the beep

After this sequence I heard the bootup audio and the menu appeared on the screen- which detected the HDMI connection to my LCD.

Very odd.. I've had my PS3 in the same place for months and just today this happened.

I wanted to post my success. Best of luck!

Seth

Posted on Jan 12, 2009

  • 11 Answers

SOURCE: My Ps3 freezes before loading up the home screen

if it's hard drive has a lot on it it will lag try cleaning out old saved games and music it will speed up.

Posted on Aug 15, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My PC wont play album I requested.


You only need compatible dvd player software to listen to movie dvd disks. For playing standard audio cd disks, nothing is needed since this support comes built in-to the OS, (Windows XP or higher)

Apr 24, 2014 | Computers & Internet

3 Answers

My PS3 plays PS2 games fine, but freezes up when playing PS3 games. When it freezes up on the ps3 games, the main console menu still works fine. How do I get my PS3 to play PS3 games without freezing?


The issue is the Blu-Ray diode. If one disc stops working 100% of the time but the other two types still work (DVD and CD) then the blu-ray diode died. The good news is that a handy person can fix it for about $45. Just do your research and watch a few youtube videos on replacing the laser and opening the case to make sure you are comfortable. I just did it and it was fine. You can buy the laser assembly on eBay, just make sure you go local and get a warranty. Don't buy overseas.

May 26, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

We just bought a ps3 yesterday, it worked last night to watch a movie and then we got a new tv today and it gives audio but no video.


It sounds like since you need to try resetting the video settings. When switching between HDMI and AV or changing TVs, you can get a blank screen. Try these steps to reset it:
1. Make sure console is turned off completely(red light in front should not be on)
2. Hold down power button and then turn on back power switch.
3. Listen for first beep
4. Listen for second beep
5. After you hear the second beep let go
The screen should appear. And remember, this will have to be done anytime you change TVs or change between HDMI and AV. Hope this was the problem and that it helps.

Jan 06, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3 will read normal cd/dvds but freezes on blu-rays after a few moments. I can play any ps3 game from my hdd without issues, so I think it's a blu-ray issue. I can play ps3 blu-ray games for an hour or...


The 405 nm 10 mw blue violet laser gets whats called thermal kinks in the
optical medium .There hard to weed out in batches of KGD (Knowen Good Dies) . the
problem will arise as the laser diode cycles 400-600 times which puts it right in your-living room
when it starts failing. sound like the Laser.

Jul 14, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

160gb ps3 won't play games or bluray discs


Your PS3 may not be freezing entirely. Look in the top right hand corner of the screen, if the loading sphere is there you've nothing to worry about, and I would reccomend just waiting it out (it unfreezes). If it is not there it is a legitimate freeze and would reccomend sending it off and/or updating the system firmware.

Apr 14, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3 wont play games or movies but lets me play a music cd


Ok do not worry this may mean two things crached hard drive or a corrupted hard drive all you have to do is turn it on but let the red ligth be on turn it on do not remove your finger from the button until it go's off again turn it on again keep your finger until it makes a sound but still do not remover your finger untill it makes two sounds after eachouther take your finger of fast nou a screen will apear say restore sestem untill your ps3 works again it take 1-4 trys and if nothing happens you must format it.HOPE I WAS USEFULL PLZZ RATE ME AND IF THERE IS ANYTHING ELS EMAIL ME TO markusmaritz@yahoo.com I DO PS1,2,3,DVD PLAYERS AND PC sorry for my spelling i am only 13 and i Afrikaans BUT PLZZZ RATE ME.thanks

Jan 28, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 Screen is blank


No i think your ps3 froze or your settings r 4 hmdi and not snail cables next time reset your tv sometimes the hdmi freezes

Jan 27, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

No subwoofer output


1. Try twisting the RCA plugs from CD player and see if they are not connecting right.
2. Replace the cable from the Cd player to the receiver
3. Try a different input
4. Try a different CD player

See if any of those solve your issue. Replacing the cable worked for me one time

Aug 30, 2008 | Yamaha RX-V995 Receiver

Not finding what you are looking for?
Sony Playstation 3 (PS3) Console Logo

161 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Video Game Consoles & Games Experts

Zhenya Ogorodnikov

Level 2 Expert

218 Answers

shaun taylor

Level 3 Expert

1525 Answers

marley mcelhinney

Level 3 Expert

490 Answers

Are you a Sony Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...