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Samsung Link I can't hear my callers & they can't hear me

My phone just started doing this today. I could call someone and the phone would be answered but they could not hear me and I could not hear them. Same with voice mail... the connection is made but no sound for either party. Did I mute it or something? Help please! I have a Samsung Link SCH-r351

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Hello,

to find out if the phone is on mute, try to connect a earpiece to the phone and see what happens.

if it continues, then you flash the phone with the appropriate software.

it will come back to order.
take care

Posted on Jun 02, 2010

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Posted on Jan 02, 2017

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