When I send a job to the printer, the paper goes through as though it's printing, but the paper comes out completely blank. The same is true for copying.
Two possible factors:
1) I usually use Staples print cartridges and for the first time used the Canon version expressly for this printer
2) I installed the new cartridge, then went away for two months, so the printer hasn't been used for two months.
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if a computer is trying to send a print job, a no paper situation will make the printer think the paper jammed when it tried to pick it up. Put at least one piece of paper in the tray. If a page comes out, determine what computer is generating it, and kill the print job at the computer. Then turn the printer back on and see if the error is gone.
Easier test - disconnect everything but power from the printer. have at least 1 sheet of paper in the tray. Power it up. If everything is normal, you need to track down the machine on the network that's trying to send a print job.
We had this same issue at one point. Ours turned out to be that the paper spool was not correctly centered. Open the hatch, you will see where the paper is clipped between the feed guides. Open the guides and make sure the paper is pushed all the way back up against the side with the control panel on it. Then clamp back down the guides, recalibrate, and see if that works!
This is usually caused by data within the print job. Microsoft Office sends paper size and job data with each job. Clear all print jobs in the computer sending the job.(Start/Printers/double click the canon printer and delete all jobs in the print que. Clear the Canon by off/on. Open a program and print a standard letter size document to test. This can be corrected by going to the page/document setup choices under "File" or the Ball in MS Office. Usually this is set to A4 or Bypass by mistake within the application. Thanks
when printing, you may press the CANCEL button on the printer, right-click the printer tray icon and click view print jobs, then cancel a print job before it completes. you may also want to try specifying only the pages you want to be printed instead of selecting all pages to avoid unnecessary print outs. hope this helps and let us know how it goes.
First of all make sure your network cable is connected properly and has not come loose.
Most likely though is that the IP address has changed .
Do you know your printers IP address? Have an old copy of the configuration to compare it to a new one?
That machine is notorious for changing the IP address and I really suspect that is the problem.
You can try turning it off and back on.
You can check the job status queue and be sure the machine is not holding a job . It could be " held for resources." What that means is a job was sent to the printer and the print driver and settings on the printer are different. I will not print if those settings are different.
By that I mean, on the print driver, it sends a job for 8 1/2 x 11 plain paper. The machine settings say it has 8 1/2 x 11 bond paper or visa versa. If the settings between your computer and printer are different it will hold the job until they match. Look on your printer screen and be sure the tray settings are correct.
your print head is either clogged or damaged, A print head is the unit your ink cartriges sit in. If its a nedw or newer printer (under warranty) you can contact the manufacturer and they will send you a new print head at little to no cost-good luck