Question about HP OfficeJet k60 All-In-One InkJet Printer

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When attempting to copy, the printer first says WARMING UP and then indicates SCANNER FAILURE

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This is a severe hardware issue.
In order to resolve the issue, make sure that the power cable is connected direclty to the wall socket.

Unplug the power cord and press and hold the Power/ON button on the printer for 30 seconds and plug in the power cord.

If the issue still persists, perform the final reset.

Please remove the power cable from the back of the printer.

Press and hold # and 6 while reconnecting the power cord to the product, and then release both buttons.

We have to press the keys on the printer. Release the buttons as soon as the power cable gets inserted to the printer.

Posted on Jun 02, 2010

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1 Answer

Indicates warming up when you try to copy or scan anything


Lift the lid and check the scanner light when you attempt to copy or scan. If it is not lit, then that is your problem. This is a relatively old device, and uses a fluorescent lamp. These require a short warm-up time that will increase as the bulb ages and eventually the bulb will fail. At that time the warm-up indication will remain since the bulb never reaches temperature. Based on the age of the unit (first release 2004), if the lamp is bad, it would be prudent to get a new unit.

Sep 16, 2015 | HP Photosmart 2610 All-In-One InkJet...

2 Answers

I just got my printer its an hp officejet 4500 model G510g. i got it not too long ago about two weeks and when i turn on the printer after it says warming up, it says "scaner failure. unable to scan,...


Your printer should still be under warranty.
Either take it back to the place where you purchased it or call HP. Their number should be in your manual.

Jan 04, 2011 | Office Equipment & Supplies

1 Answer

When attempting to scan document or copy a document on Photosmart all in one seriers I receive an error message "Scanner failure unable to scan or copy"


try to remove and re install driver, and look into device manager if scanner detected. if not restart you pc and when found new hardware popup browse driver manually.

Apr 10, 2010 | HP Photosmart 3310 Printer

2 Answers

Displays " Scanner Failure"


I've seen a similar issue on other HP All-In-Ones. I had to contact support, but all they do is make sure you try connecting the printer to the wall outlet instead of a surge supressor, then a different wall outlet, then reset to factory defaults. After that didn't work, they submitted an replacement order.

Hope this helps

May 28, 2009 | HP OfficeJet 7410 All-In-One InkJet...

2 Answers

Does not want to copy


that means its a scanner failure.in the warming up procedure the printer adjusts automatically to scan or copy mode.but the scanner failure does not let it do that.
there could be two possibilites either the scanner is failed due to some dust particles blocking the scanner to move forward.this could be repaired by servicing the printer internally.
or the scanner circuit is faulty so the scanner has to be replaced this will cost u nearly 60$ plus service charge.
thanks.

Aug 27, 2008 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

Scanner failure


Checxk the manual for FAQ's Check makers tech help site,looks like a service job

May 10, 2007 | HP OfficeJet d145 InkJet Printer

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