Please perform the following to determine why you jave no sound.
Following is the keyin sequence for Windows XP - The key-ins will differ somewhat for other Windows operating systems:
Click on START
Click on CONTROL PANEL
Select the Classic View (If not already displayed)
Click on SOUNDS AND AUDIO DEVICES
Double Click on AUDIO DEVICES
Click on the AUDIO tab.
In the Sound Playback dialog box your sound device (something like "AC 97 Audio") should be listed. If it is not, click on the pull-down menu and select it if you can..
If it is NOT listed, perform the checks listed under CORRECTIVE ACTIONS in this procedure.
If it is listed, perform the following tests:
Click on the SOUNDS tab
Set the Sound Scheme to WINDOWS DEFAULT
Click on APPLY and OK
In the Program Events dialog box, click on any event that has a speaker Icon to the left of it
Underneath the Program Events dialog box you will see a small box with a triangle inside
If the triangle is black that means that the operating system has recognized your sound playback devive (sound card).
Click on the triangle.
You should hear the sound through your speakers (the triange will change to a rectangle while the sound is playing)
After the sound plays the black triangle will re-appear.
If the triangle is black and changes to a rectangle when you click on it and you DO NOT hear sound through your speakers either your speakers are plugged into the wrong jack or you have a problem with your speakers. Test or replace the speakers.
If the triange is gray that means that the operating system does not recognize your sound playback device (sound card). Perform the apropriate corrective action below.
CORRECTIVE ACTIONS
If the playback device is built into the motherboard, the device may not be enabled in the BIOS. Check your BIOS settings. If your sound device is disabled, enable it and repeat this procedure.
If you do not have built-in sound on your motherboard you will need a sound card installed in an expansion slot on the motherboard. This card may not be present. If there is no sound card, install one and then repeat this procedure.
If you do have a playback device installed and enabled you may require a driver update and it's time to seek some professional help from a qualified PC Technician.
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Regards,
Yavacotech
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