Question about Roxio Easy Media Creator 10 Suite

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Cd-rom mashita 850S not recognized as rewritable

This cd rom came with original roxio software when I purchased my laptop.

At the time there was vista operating system installed, evrything was working fine.

I change the OS to windows xp, and I receive the message that this mashita cd-rom is not supported.
Thank you,

Jorge Saavedra
786-709-8992

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Go to roxio web page and download the drivers for your cd rom operating in xp thats the problem. you still have the vista drivers in your registry. i would clean your registry before installing the drivers also so you wont have conflict,

melody

Posted on Jun 02, 2010

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The windows might be corrupted. You could try editing the windows registry. here are the steps:

In order to delete upper and lower filters you're going to have to edit the registry. The usual cautions apply. If the registry is not edited properly your whole system can crash.

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Upgrade CD/DVD ROM to CD-RW/DVD ROM


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Lost the product key for my roxio cd & DVD burning.


we can't supply the product key for your software only the Roxio web site can do that, this key is an anti pirating product protection activation key and as such can only be issued by the software maker, sorry. here is the Roxio support site link, but here is what the site says about the requirements for getting a replacement product key number, this is copied and pasted from the Roxio web site. web site link is below.

http://www.roxio.com/enu/support/service/cs_findcdkey.html

CD-key/Serial number replacement If you have misplaced your CD-Key/Serial number, first please try to locate it by following the instructions below:
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    • The CD-Key for a roxio product purchased and downloaded directly from our eStore is located in your order confirmation e-mail.
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      http://www.findmyorder.com

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      Note: Older registrations of Sonic branded products may not appear in your roxio account.

If you are reading this prior to misplacing your CD-Key, it is recommended that you register your software to access your CD-Key or save the information in a safe place such as the User Guide/Manual.
If you still cannot find your CD-Key after following the steps above, roxio can not supply you with a new CD-Key/Serial Number.â

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1 Answer

Doesn`t work all the time and makes a whirring noise, do i need to buy a new cd/dvd drive?


Before you beginTo determine if the CD or DVD drive displays on the My Computer screen, follow the steps below.
  1. Turn on the computer and remove any discs from the CD/DVD drive.
  2. In Windows 98 and Me, double-click the My Computer icon on the desktop. In Windows XP, click Start and then My Computer .
  3. A CD/DVD drive icon displays on the My Computer screen when Windows recognizes the drive. If Windows recognizes the drive, find and use a section below that pertains to the CD-writing software with the issue.
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RecordNow by Veritas/HP/Sonic does not recognize the CDRW or DVD+RW driveIf RecordNow does not recognize the CDRW or DVD+RW drive, follow the steps below.
NOTE: Install any updates for the RecordNow engine available on the Sonic support web site (in English). Step 1: Uninstalling RecordNowTo uninstall RecordNow to reset the software and cause it to look for the CDRW or DVD+RW drive again, follow the steps below.
NOTE: The steps below pertain to Windows XP.
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