Question about Garmin 010-00358-00 GPS Receiver

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Garmin legand c

Have used this unit for 3 months trouble free now can't get the unit to comunicate tried all the down loads and the factory disc. Don't know if the connection usb-unit is bad I can hear it ding when pluged in but says the proper plug in is not there

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Just some suggestions:

Have you tried another USB cable and/or another USB Port?

The cables are not fault proof and yours may be damaged.

After testing the cable, if you are still unsure of the cable, try the USB cable with another device to see if it will work with the other device. If yes, then it is probably not the cable.

Your comment "I can hear it ding when pluged in but says the proper plug in is not there" suggests a software problem.

Did you Uninstall the driver before trying the downloads and factory disk? Try this but use the factory disk in the first instance as this worked before (you can update later).

Have you gone in to Device Manager to check to see if there are problems with any of your hardware (especially the USB Controllers and the GPS Unit itself. To find Device Manager - RIGHT click on My Computer - select Properties - then click on Device Manager.

Problems show up as a yellow exclamation mark.

If you see any of these - RIGHT click the device - go to Properties - and select Reinstall or Update driver.

Note: These instructions are for Windows OS.

Good luck.

Posted on Apr 09, 2008

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