Question about Nortel Meridian M7208 Corded Phone

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I do not know the password to access my phone. I have gone through all the steps to reset the pw using feature 983 - admin - change - change pw. It is suppose to default back to 0000 but this does not occur. I am using a Nortel Networks 16 line phone. Thanks

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  • george  peters
    george peters Jun 02, 2010

    I've never seen Change>change pw. when administering from a telephone set. Are you using nortel element manager to access programming via the network?

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  • Master
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Check the manual of the phone, you will get the password inside the manual

Posted on Jun 03, 2010

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1 Answer

Resetting Admin


Try using FEATURE **2223772 2223772#. This is the access server admin. There might be a path there to reset passwords. On the MICS side use FEATURE **266344 266344# to access the system programming and password reset features. The best place to get free help from telco professionals (especially Nortel) visit Telephone Tech Talk - http://sundance-communications.com/forum/

Dec 08, 2014 | Nortel Norstar T7316e Phone

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We need help with our Nortel system (T7316E). We don't know the admin password. We have tried Feature 985 and then it says to hit "9" but we can't do that as the display shows VM:363 and we can only hit...


feature 985 shows you your vm extension #.
feature 983 then try 1029999 (if password was changed to 9999 or something else)
or maybe feature 983 then 738662 'ok' then 266344 'ok'. depending on the norstar system you have.
these are some codes to enter the vm management. What are you trying to do, reset a vm password or other system programming?

Apr 17, 2014 | NorStar T7316E Corded Phone

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How do you reset the password for voice mail features?


If it's for someone else's extension, you go into Admin (Feature 983) and hit Mailbox, Chng, type in the mailbox number and hit reset. This will reset it to 0000. If you've forgotten the admin password, I found a great online cheat sheet on how to change it, let me know if you need it.

Jan 20, 2011 | NorStar M7310 Corded Phone

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Our Feature 983 Admin password was changed by mistake and doesn't work anymore and I tried the default one of 1020000 and it will not work either. How do I reset this password?


To reset the administrator pasword enter feature 985 press 9, at the password prompt enter 73738767793 (resetsmpwsd) and press ok or #,press yes to reset password. password should be defaulted to 0000. then try Feature 983. if your system has 2 digit intercom #s your password is 120000. 1020000 if you have 3 digit intercom numbers. Once that's done you can go into admin programming to default your password back to 0000.

Sep 10, 2010 | NorStar M7310 Phone

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I used feature 983 to delete a few old mailboxes. Once I completed that, I no longer had access to features 983 or 981, because it is now telling me that my passwords are incorrect. How do I reset these...


It sounds like you've either deleted your own mailbox or reset the password to 0000 and changed the password to the administrator mailbox. To reset the administrator pasword enter feature 985 press 9, at the password prompt enter 73738767793 (resetsmpwsd) and press ok or #,press yes to reset password. password should be defaulted to 0000. then try Feature 983. if your system has 2 digit intercom #s your password is 120000. 1020000 if you have 3 digit intercom numbers. Once that's done you can go into admin programming to default your password back to 0000.

Sep 02, 2010 | NorStar M7310 Corded Phone

6 Answers

I need to change our Auto Attendant message to remove the name of an employee that is no longer with us. I have tried Feature 983 but when I enter the recommended 120000 (we have 2 digit mailboxes) it says...


The best thing to do at this point is to reset the admin. password.
To reset the administrator pasword enter feature 985 press 9, at the password prompt enter 73738767793 (resetsmpwsd) and press ok or #,press yes to reset password. password should be defaulted to 0000. then try Feature 983. if your system has 2 digit intercom #s your password is 120000.

To reset your voice mail password, press feature 983 the screen should say log:
enter 120000 (default password)
the display should say mbox, AA, and othr above the three soft keys
press the mbox soft key
the screen should say add, del, and chng above the soft keys
press the chng soft key
enter in the mailbox number you wish to reset the password on
press ok
the screen should say reset and next above the soft keys
press the reset soft key
press the Rls key
your password should be reset to 0000

Aug 13, 2010 | Nortel T7316E 2-Line Corded Phone

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I am locked out of my admin mailbox on my nortel nt8b26aabl phone, when i use feature 983 and then password 102000, it says invalid password.???


to reset the administrator pasword enter feature 985 press 9, at the password prompt enter 73738767793 (resetsmpwsd) and press ok or #,press yes to reset password. password should be defaulted to 0000. then try Feature 983. if your system has 2 digit intercom #s your password is 120000 if your system has 3 digit intercom #s your password is 1020000.

Dec 11, 2009 | NorStar T7316E Corded Phone

1 Answer

Reset password for admin account


the administrative features are accessed through feature 983 with a default login of 1020000 (if your using 3 digit intercom numbers).

Nov 30, 2009 | NorStar M7310 Corded Phone

2 Answers

I am locked out of my mailbox


Here are a couple things to check...

Press Feature * 0 and then press you intercom button - This will identify the extension # of the phone you are using/ This will also identify any button on the phone

assumming your extension is 3 digits;
enter Feature 983 and at the log prompt enter 1020000 then press ok. This is 102 for the mb and 0000 for the password. If you get successfully logged in you can choose mbox then change and then enter your mb # . The first thing you will see is PASSWORD with RESET under password. Press the softkey under reset to rest the password to 0000. Now try to log back into your mb using 0000 as the password.

If you can't get into the admin mb with 1020000 then do this to reset the password for the admin mb..

Nortel Callpilot PSWD reset
Admin password reset
F985
enter 9
the password is- 73738767793

Let me know if you still have issues

Feb 25, 2009 | NorStar T7316E Corded Phone

6 Answers

Nortel T7316E


To reset passwords for Feature 983 do the following

Press Feature 985
Press 9
Enter 73738767793
Press OK

Now go back to Feature 983
Enter 120000 for 2-digit extensions, 1020000 for 3-digit or 10020000 for 4-digit

Aug 21, 2007 | NorStar T7316E Corded Phone

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