Question about Sony (CDU5212) Internal 52x CD-ROM Drive
Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
I've tried uninstalling and reinstalling it, but that's done nothing
I've checked inside the tower to see if it is all still connected, and everything is fine
When i go onto Device Manager, it comes up with that above.
What do i do?
Look at this article from Microsoft:
This problem I am finding is wide spread. Seems that Roxio or some other burning softwares could be the cause. I have also seen threads where the updates to Media player were causing this same issue. Hope this helps!
Posted on Sep 27, 2008
I also have the same problem?please somebody give us the solution
Posted on Jun 18, 2008
My CD-Drive Does Not Opening When I Pushing The Open Button & The CD Drive Is Not Showing To My Computer... Please Help Me!!...... Please Help Me!!...... Please Help Me!!...... =(
Posted on Nov 02, 2008
Tips for a great answer:
Oct 20, 2012 | OEM Systems Acer Aspire 5742g Dvr-td11rs...
Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders
This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
hope this helps you
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