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IT TELLING ME MY dvdROM/CDROM IS NOT SURPORRTED ???

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  • qwertqwert
    qwertqwert Jun 04, 2010

    What application is telling you this exactly? When did this start? Is it a new DVD-ROM? Further information would be greatly appreciated!

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danasaur
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SOURCE: Change CDROM on Toshiba 2805 -s 202

IDE 1 is the CDRom (or any optical device attached). IDE 0 (zero) is the Hard drive. So this message is telling you there is a problem with the DVD/CD-Rom, that has halted the boot process. Now you have no choice but to go to BIOS (read startup screen to find the procedure, usually DEL, F2, or F12 keys) and see if the problem can be corrected there (or if not, disable the drive, save change, and try rebooting again). If this is not possible, then you might try booting from an external device (floppy, CD, USB etc) if your system allows that (and if you have the boot software/media). Otherwise, you must remove the drive, in order to regain your desktop (pass the halt stage in boot process). Here is how to remove the CD:

Underneath the laptop, there will be a screw about 4 inches in, on a centyer line direct from the DVD/CD tray panel. Remove this screw. Insert a pin or paper clip (carefully, and STRAIGHT in!) to the small hole next to the CD tray release button. This opens the tray manually. Pull it out to the full open position, then GENTLY pull further, and the whole drive will release from the laptop.

Once you have reached the desktop, you should try to remove the previous driver if possible, via start menu/settings/control panel/system (or r-click my computer and select properties). In system control panel, there is a hardware settings tab. Here you can remove or disable hardware. Try adding a "generic CD-Rom", so the DVD might get past boot process when you reinstall it (later, below).

Now, try to start the laptop without DVD/CD. If it starts normally, your driver change was incompatible, or possibly, in the process of changes you did something that impaired the drive or its ROM (or perhaps needs to be cleaned).

Now try reinstalling the CD Rom drive (no screws yet, just insert fully). If you are still at the same halt, you have cut yourself out of using this CD, unless perhaps tou can reboot with a windows CD while the drive is installed, and let windows detect and install a PROPER driver.

If that is not possible, you need another DVD/CD drive. You can also buy a replacement or cheap older model for testing system at any legitimate advanced PC shop, or many used computer parts stores. Try the drive before you buy, just slide in and mount a CD/DVD. (you may have a special adapter that must be removed from the old OEM drive and attached to new one, and the tray cover may need to be switched to allow the CD to close for testing)

Regardless of the outcome of any of the above, please post your results, and the complete text of the black boot screen here, so I can analyze the problem -or any other possibilities that may be indicated by the post dialog.

Posted on Mar 05, 2008

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