Question about Brother IntelliFAX 1270E Plain Paper Fax

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Vertical black line on paper.. .I cleaned scanner and white roller with alcohol as instructed. . . thinner line, but still a line. There appears to be a groove in the white roller. Does the white roller need to be replaced or do I need to buy a new machine?

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When using the ADF for scanning to pdf, it creates black lines vertically down the left side of the document. If I use the flatbed scanner, no lines.


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I have an HP Office Jet v40. No problems when I


Sannaer glass is dirty: Cleaning the scanner glass and white reference strip Follow the steps below to clean the scanner glass and reference strip: Remove any loose paper debris that may be present.
  1. Carefully clean the white reference strip on the underside of the scanner cover (or top cover) with a clean, lint-free cloth, moistened lightly with isopropyl alcohol. Clean only the white plastic part on the scanner cover.
  2. For those models that have a scanner glass, clean the scanner glass with a lint-free cloth, moistened lightly with glass cleaner. The HP Officejet K series and HP fax 1220 have a scanner opening instead of a scanner glass. Make sure that no debris is in the scanner opening. Use canned air to gently blow dust and debris from the scanner slot.
  3. Replace all removed components and close the unit.
  4. Plug the power cord back in and turn the unit back on.
  5. Make a copy to verify the lines are not present. If lines are still present and there is nothing visible on either the scanner glass or the reference strip, the unit will require service.
Instructions are on this HP link:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu50325&lc=en&dlc=en&cc=us&product=60630&rule=30380&lang=en

Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
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1 Answer

Everytime I scan, there are 2 vertical lines on appearing on the pdf file. I can't clean the stell roller as it's locked. can only clean the showing part.


Hello,
You need to get to the scanner's Glass area and what you will sometimes find is some ink or white-out there all it takes is a small drop or smear to screw things up. Clean the glass with isopropyl alcohol, then some glass cleaner and the lines will go away.

Good Luck!
Rich Lilja

Dec 03, 2008 | Canon DR 2080C Path-Through Scanner

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Red vertical lines, scanning to computer


I had one red line appear when i used the duplex. I happened to notice that the thinner glass window on the scanner was dirty. I cleaned it and now no line appears.

Nov 24, 2008 | Canon PIXMA MP780 All-In-One InkJet...

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Two black vertical lines appear on copy, pdf, and scan results


  1. Unplug the power cord and the phone line from the wall.
  2. Open the control panel.
  3. Pull the roller lever forward, and then lift the white roller out of the All-In-One.
  4. Note: The scan lens is located under the white roller.
  5. Use a clean, lint-free cloth dampened with water to wipe the white roller and the scan lens.
  6. Reinstall the white roller.
  7. Reconnect the power cord and the phone line.
  8. And then try to copy if get the dame line then its the hardware problem in the printer you must need to replace the scanner unit in the printer ..
Good luck..


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