Question about Naxa Electronics NX-579 TV

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Volume on tv when turned all the way up is at a whisper

Volume on tv at a whisper even when i add external speaker the volume is the same on them, you can turn the volume down to nothing, but wont turn up. I have checked the mute button it takes the sound away completely and un mute restores it to whisper. Not sure of correct model but it is a 15 or 17 in with dvd, purchased at TA (truck stops of america). Tv is mounted in semi, your help is greatly appreciated.

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  • Master
  • 8,619 Answers

Hi



Thanks for using FixYa. Please check the audio with a DVD player or cable box. Also try using component cables if using a RCA component cable or vice versa. Check that all of the cables are plugged into the back of the TV & MUTE button is not pressed. Do a hard reset by unplugging the power cord for more than 4 hours and power it again, then go into the on-screen-menu and make sure the sap is off and stereo in on. Also try audio from Phone and 3.5mm jacks (if equipped). If this all didn't resolves the issue then it is an Audio IC or bad speakers/speaker connection. Please do accept the solution if the issue is resolved else post a comment for further assistance.


Thanks
Rylee

Posted on Jun 02, 2010

  • sweetpatti41 Jun 03, 2010

    i have tried resetting didn't work tried external speakers with the small jack volume output came thru the same way it did on internal speakers, and the external speakers were new, even plugged them into headphone jack, same response

  • Rylee Smith
    Rylee Smith Jun 03, 2010

    OK, then as I said earlier it is an Audio IC or A/V Board the needs to be replaced. Please do accept the solution if the issue is resolved else post a comment for further assistance.


    Thanks
    Rylee

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