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Re: had been scanning pictures into computer and now i
First let us remove the No Scan Option.
First try to Scan from HP director or HP Solution Center.
If it is scanning, perform the steps given below to resolve the issue.
Open HP solution center/HP Director: Click on settings: select scan settings from settings.: A Menu Appears. select scan to setup: a new page will appear: you will see all options on the left side: select all the options manually and click on the right arrow to move all the options from left to right side. after perfoming these steps. Restart the printer: and try scanning from printer now. now will be able to scan from printer itself.
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Please clarify a few things for me so I can help you solve this issue.
Are you trying to scan from the printer to the computer? (pushing the scan command on the printers keypad to send the signal to the computer)
Are you trying to scan from the computer to the printer? (Using the scan options in your software by choosing "start" and then "programs" and opening your printers software to choose the scan option)
If your scanning from printer to computer (using the printers scan option on the keypad) and your getting an error code, chances are the problem is you have not set up your defaults in the printers menu yet. To scan from printer to computer, the printer needs to know which program you want your document to scan to in your computer. If its a text document, some people choose "Microsoft Word" and the scan fuction sends your item to that program and opens it for viewing on your computer screen.
There are different programs to use for each type of fax that need to be set up in advance in your printer to be able to scan from printer to computer. Send pictures to a photo editing software and choose the size and resolution you want as "default". Do the same for setting up text documents before you try and use this feature to eliminate the error code.
To configure your options to scan from printer to pc, push the "menu" button on your printer and use the up and down arrows on the printers keypad to move through the choices. Find the command similar to "scan options" and follow the prompts to set the defaults on handling text documents and pictures and then save your choices by pushing the "ok" button on the printers keypad.
Try scanning again with your computer turned on and open to the desktop. Push the scan button on the printer and see if it sends the image or document to your computer screen. It should warm up, then scan and show a preview on your screen for you to accept or reject. If this does not happen, please asnwer my questions as listed above and clarify what you see so I can help solve this issue right now.
That's because it's not a printer problem. The scan options are in your computer in the scanning software for your machine. Before you can scan you need to be connected to your computer with scan software running to tell it how to scan, what you're scanning, and where to send and save the image you scan.
" no scan options refer to device documentation for trouble shooting" you need to open up either solution center or hp director, go to settings, scan settings, then scan to set up and look for the option front panel destination a window should open to reveal scan short cuts and one titled front panel list. you need to select the shortcuts click add and once satisfied click on "update device".
while scanning try reducing the DPI of the scans. this will make the image smaller in size but it will effect the picture quality very little. but do keep in mind that the dpi must be atleast 70 for better picturization
This happens mainly when you try to scan from the printer ; Always try to scan from HP solution center but still here is the resolution: Open Hp Solution center Click on Settings Click on scn settings click on Scan to Setup Select all the option available to updrade the Front panel menu list and click on ADD Click on Update; Restart the computer and the printer and try to scan. It should resolve the issue.