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I cannot get my recovery discs to work - Computers & Internet

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  • Bruce Showalter May 13, 2008

    I had to replace the hard drive (crashed) in my a6030n HP Pavilion with AMD Athlon X2 64 processor, 2 GB RAM and Vista Home Premium. Upgraded from the 320GB Seagate SATA 7200 rpm to a 500GB Seagate SATA 7200 rpm. Drive is recognized by BIOS. Tried to use Recovery Discs I made, but recovery process kept stalling at 50 - 67% complete in reformatting Windows partition. Ordered factory Recovery discs, recovery process gets through insert disc 2, finishes reformatting, but stalls at 1 - 7% reinstalling software. There are no error messages. Everything just stops and does not resume (even after 4 hours). Tried HP e-mail support, but that was a joke. They didn't read my e-mails and kept suggesting steps I had already tried. (Should also note that I tried the "control + backspace" instructions to get to the "manufacturer's menu" -- all I got was a choice of windows modes, but it still hangs during the reformatting.) Help!



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Obtain another one. make new one or download from the internet

Posted on Apr 09, 2008


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Where is the reset button

If you mean how do you return to factory condition, press F11 just before it boots and follow the prompts.

Recovering your computer without recovery discs
Creating recovery discs (or USB storage device solution)
Ordering recovery discs from HP in the United States and Canada
Finding recovery discs from other Web sites
Contacting Support
HP recovery discs can be used to return a computer's software configuration to its original condition. HP provides a recovery solution on the hard drive, but it is still a good idea to keep recovery discs stored in a safe place in the event of a hard drive failure. Use the sections in this document to obtain a recovery solution that works best for you.
NOTE:HP computers designed for commercial use, such as Workstations or Pro series, use "Operating System" or "HP Restore Plus" DVDs. To order these types of discs, go to the HP Replacement Part Store . Recovering your computer without recovery discs You may not need recovery discs to recover the software on your computer. HP provides a recovery solution on a separate area of the hard drive. If the hard drive is still functional, you can still perform an HP system recovery from the hard drive as long as the recovery information has not been destroyed or corrupted.
To do a software recovery from the hard drive, turn on the computer and repeatedly press the F11 key until "Windows is loading files..." displays on the screen. If your computer originally came with Windows XP or earlier, press F10 to enter recovery instead of F11.
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  • Dec 21, 2013 | HP Pavilion dv6000z Notebook

    1 Answer

    My gateway laptop won't reboot after system recovery

    I would put in a Windows disc and see if that prompts windows to start and/or reinstall. Actually, can you send me the recovery disc via download? I am trying to fix my old laptop and cannot find the discs. Thanks much!

    Nov 30, 2012 | Gateway NV55S04u PC Notebook

    1 Answer

    How to make vaio recovery disc for

    Follow these steps to create your recovery discs.

    From within the VAIO
    Recovery Center application, under Choose a program, click Create Recovery Discs.

    NOTE: The VAIO Recovery Center can be accessed from within Windows Help and Support. Click Backup & Recovery, then click Launch VAIO Recovery Center.

    Next to Create Recovery Discs window, click the Start button.

    In the When recovery discs are needed window, click the Next button.

    In the Choose your media window, click the Next button.

    NOTE: Although an option is provided for creating Dual Layer (DL) discs, that option will not produce usable discs on this model. Ensure the Create recovery disc(s) using... DVD(s) option remains selected before clicking Next.

    Insert a blank, recordable DVD into the DVD drive.
    In the Insert a blank disc window, click the OK button.

    Insert a new disc when necessary as instructed.
    When all the disks have been created, click the Finish button.

    NOTE: After the recovery discs have been created the first time, any disc can be created again by selecting the disc from the list and clicking Next.

    Feb 05, 2012 | Sony VAIO VGN-N325E Notebook

    2 Answers

    Where can I get/download free restore dics for my Toshiba Satellite a-135?

    Theres restoration discs and then theres the original operating system discs,restoration discs only work under certain conditions far better to formatt and re-install operating system

    Mar 14, 2011 | Toshiba Satellite A135-S4527 Notebook

    1 Answer

    My pc is lock .my dauther try to many password

    Some times the CAPS Lock key may be on, so please make sure that the CAPS Lock key is off.

    If the issue still exists, I request you to perform the full system recovery using the recovery disks. To perform this full system recovery, you can use the recovery disks that you have created using the recovery partition.
    Use the recovery discs to restore the PC by following the steps below:
    1. Insert the recovery disc in the optical disc drive and start the computer.
    If the computer is running, insert the recovery disc and immediately click Start and select Restart to force the computer to start from the recovery disc.
    2. When prompted, Press any key to boot from CD or DVD, press any key on the keyboard.
    3. Allow the recovery disc to start and load the required files while the Microsoft loading screen is displayed. It may take several minutes to load the required files.
    4. When the HP Recovery Manager window displays, click Advanced options , System recovery , and then click Next to open the Recovery Manager.
    5. Follow the on-screen instructions and perform the required actions.
    NOTE: Do not interrupt the recovery process even though the computer may restart and the Windows desktop may display at various times.
    · When prompted, follow the on-screen instructions to Backup the user files.
    After performing the backup, when prompted, re-insert the recovery disc, and then click Next to continue the recovery process.
    · A status box is displayed to indicate the status of the recovery and the estimated time remaining.
    · If you used multiple discs when you created the personalized recovery discs, follow the prompts to remove the first disc and insert any requested discs.
    6. When prompted to Insert the Supplemental driver disc , take one of the following actions:
    · If you purchased a replacement recovery disc from HP, and it included a Supplemental driver disc, insert the disc and click OK or Next . The recovery program checks the supplemental disc and installs the specific needed files.
    After the Supplemental files are installed, a prompt is displayed to remove the Supplemental disc and insert the original recovery disc.
    · If you purchased a replacement recovery disc from HP, and it did not include a Supplemental driver disc, click Skip or Cancel . The recovery program will ignore the request and install the next file on the recovery disc.
    · If you created a personal recovery disc, press Next to continue.
    7. Continue following the on-screen instructions to complete the recovery process.
    NOTE: If you have not created a personal recovery disc, or the recovery disc fails or become corrupted, see HP Notebook PCs - Order Recovery Discs for Vista as your notebook is preinstalled with Genuine Windows Vista Home Premium with Service Pack 1.
    For detailed steps you can refer the provided web link:
    NOTE: Clicking the above link may give an error indicating that it is invalid. If this occurs, copy the link and paste it on the address bar in your browser until the complete address is displayed in the Address box.
    If you do not have the recovery disks you can order these recovery disks from the local HP phone support. Please use the provided phone number to contact the local HP phone support.
    Phone number: 800-474-6836

    May 29, 2010 | HP Pavilion dv6000z Notebook

    1 Answer

    I have run recovery disks on my acer aspire desktop but it asks for a SCD back up disk 1 which I do not have. Can you help?

    when it asks for this put in the disc you first put in to do recovery ......
    when doing recovery it will ask to put in the first recovery cd and when its about 60% it will ask you to put in second recovery disc and just before finish it will ask you to put in that cd which is the first recovery disc again...ive done it and it worked so it should work for you of luck hope this helps

    Nov 01, 2009 | Acer Aspire T135 PC Desktop

    1 Answer

    Can't extract files on System Recovery Disc 4 for Compaq Presario model 6350US

    At this point, you can try to clean your disk # 4 and see what happen,
    or try to make a copy of disk # 4 (if you can copy the disk) and try again.


    1) Contact your customer support and ask for a new set of disks.(or only # 4)


    2) Boot your computer with another OS disk (win XP)


    3) Boot your computer with some utility disk

    Oct 19, 2008 | Gateway MX6421 Notebook

    2 Answers

    When I run System Recovery DISC the programme tells me '' The Disc I have loaded is not empty' yet is a Disc I purchased specially for creadting recovery discs. I am using a HP PAVILION Computer M...

    A system recovery disk is for recovering a failed hd. try booting up on the recovery disk. If it works U will loose all programs and data loaded since its creation.

    May 26, 2008 | HP Computers & Internet

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