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I have a Saeco Vienna De Luxe coffee maker about five years old. It grinds the beans and makes one cup at a time. This morning I pushed the "on" button and immediately took out the tray that holds the used grinds before the machine turned on all the way. Now the machine is jammed and will not turn on all the way, because I cannot slide the ground tray back in because a plastic piece from the motor is hanging down in the way. Please let me know how to solve this issue. Thanks, John cell: 610-463-5492 email gronskij@greencastleconsulting.com

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Dear Gronskij,
download the manual from the following link. It will help you to solve your problem....
http://search-manual-online.com/saeco-viena-coffee-maker-manual.html
http://www.download-service-manuals.com/manual.php?file=Saeco-584.pdf

Posted on Jun 02, 2010

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I sent you a message yesterday and as of 3:45 today no one has sent me an answer I have kuerig coffee maker and it does not make a full cup of coffee in the mornings what can you do to help me solve this...


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Hi,

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It seems withthis model you have a 1 year or 4000 cups warranty with this.
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I suggest you start by removing the beans in the hopper and wiping around to remove oils.
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