Question about Compaq Presario CQ60-220US PC Laptop

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I just bought a new Compaq presario cq60 and when i start it the screen is blue with nothing but a mouse curser on the screen.

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  • kw9989 Jun 02, 2010

    It told me to return the computer to the store. Nothing to fix the computer itself. Thanks.

  • kw9989 Jun 02, 2010

    It told me to return the computer to the store. Nothing to fix the computer itself. Thanks.

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  • Compaq Master
  • 4,924 Answers

If it have the task bar it means that it is not set to have the icons on screen yet ..if it do not appears to have the task bar on the bottom ..put the mouse down near to see if it is on auto-hide..if yes..just go to start click right and properties..and choose task bar and set it not to auto hide..and the apply ..after that right click on the desktop and choose properties..than desktop..here you can choose the icons you need on screen like you please... the action is different from each operating system ..for vista and windows 7 will have a category where you choose them and add..in Xp click in the desktop window the customize desktop
You can also add the Icons by sending on desktop the Icons from the start menu ..just right click on each one you want and click send to desktop..

Posted on Jun 02, 2010

  • 5 more comments 
  • kw9989 Jun 02, 2010

    Nothing is working. There is no hidden task bar. Right clicking does nothing. Vista came with the laptop.

  • Catalin Turcu
    Catalin Turcu Jun 02, 2010

    press ctrl +alt+del and see if the task manager will bring it ..if not ..it means the operation system is damaged and it needs reinstalled ..run the recovery disk if you have one ..or press F11 on start to see if it has a recovery partition built in ..

  • kw9989 Jun 02, 2010

    I pressed ctr, alt, del and nothing happened. I restarted the computer and hit f11 and it says windows is loading files, then it goes to microsoft screen with green bar, then back to blue screen.

  • Catalin Turcu
    Catalin Turcu Jun 02, 2010

    than the issue is that you have a recovery partition with a faulty vista on it ...If you just blought it froma computer stre..I suggest to go back cause I guess you payed license for the operating system ...if you took it from second hand or with no warranty ..I guess you will have to download a image with an operation system ..burn it on a disk ..and load it (install it again ) from scratch ..after that you download the drivers from the manufacturer's site ..and will work ..
    here is the link for a working vista ..
    (it is an image ..you have to burn it on a disk to make a boo-table one using Nero ..or Isoburn)
    http://thepiratebay.org/torrent/4558314/...
    this is a vista with activation crack ..works ..read and follow indications there ..to make the disk ..than install it by booting from dvd drive..
    to download it ..click on the download torrent not on the big button ..and use a torrent client like this program..(install it first )http://www.utorrent.com/(this is the program you need to download it ..


  • Catalin Turcu
    Catalin Turcu Jun 02, 2010

    first try again with the recovery ...boot and pay attention ..when the Microsoft is with the green bar it supposed to install it again ..maybe it asked for something and this is why it stopped make the recover..if it really don't work than install it manually with the disk I just linked you to do ..after that go to HP support site ..(Google exact like I wrote) and download the drivers after you select the model and operation system from the drivers and downloads..

  • Catalin Turcu
    Catalin Turcu Jun 02, 2010

    dont you read what I just told you ??I said if it is in warranty and you paid for the operation system it is worth talking ot back to reinstall it ..cause to do that on a professional will cost you at least 100$ ..
    and after that I gave you links to the programs you need and the vista itself to download and make a disk if you do not have one ..and install it yourself ..just insert the disk and if it asked to press any key to boot from cd do it and follow instructions and will and up with a new operation system ...Im not to blame that you do not understood what I explained...
    if you follow my instructions and those from the site ..you will end up with a bookable disk that you have to use to reinstall the operation system cause IT is to blame the computer do not work ..the computer itself has nothing wrong ..If it worked until now ..its for that you didnt activate it ...and the trial is expired..That's what I struggled to explain to you ...
    in short ..follow instructions and make a disk ..or borrow one from a friend ..and reinstall ..if you do not know how ..ask a friend to assist you ..but it is not that hard..just manage to boot from dvd .and follow the tips ..


  • Catalin Turcu
    Catalin Turcu Jun 02, 2010

    I repeat ..I only mentioned taking it to the store if you paid for the operation system and it you found it unusable inside..and this cause if you reinstall it you will loose the license one if they do not provided it
    If in the deal was jst the trial ..the only way to fix it is to follow by link and get the ..unlocked version

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