Question about Whirlpool GEQ9800P Electric Dryer

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The dryer works but does not heat

I am willing to take a look, but am not sure how to get into it without damaging it.

How do I access underneath the tumbler in order to check out the parts with an electrical tester

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  • Jamey Gremillion Jun 05, 2010

    Thanks for your help. I appreciate your help. I actually figured out the problem when I started taking a closer look at the power receptacle. I didn't see when I first looked that the receptacle looked a little contorted. There had evidently been a short, so I replaced receptacle, pigtail, and breaker as well. It is working fine now. JG

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The heating components can be accessed through the lower front access panel if the model number of the dryer is GEQ9800P; otherwise, indicate the exact model number for precise advice. The lower front access panel is attached to the front panel by two clips. Locate the clips into the seam between the front panel and the lower front access panel then insert and push a putty knife blade or similar tool to release and remove the lower front access panel.

Check the resistance of the heating element, the continuity of the high-limit thermostat and the thermal cut-off on the heater housing. Replace the thermal cut-off if it has failed (open) including the high-limit thermostat. Check also the continuity of the cycling thermostat on the blower.

Posted on Jun 02, 2010

  • Jamey Gremillion Jun 03, 2010

    Ok -- i figured out how to get into the thing. I tested all the things you suggested and even found in another place the suggested ohms that were supposed to register on the tester. The heat element registered within the parameters suggested. The thermal cut-off and its companion part were supposed to measure 0 ohms. They measured around .1 or .2. Is this close enough to 0 to be considered OK? My hunch is that these components are fine and the problem is upstream somewhere. But I am not sure. I would be very grateful to try whatever expertise you may suggest. Thank you -- JG

  • Jahn27
    Jahn27 Jun 04, 2010

    The high-limit thermostat and the thermal cutoff are apparently good. Check the continuity of the cycling thermostat on the blower housing. If it reads about zero ohms, start the dryer then check for for 120 VAC across each of the heating element terminals and the neutral/ground terminal or any unpainted part of the cabinet. Just make sure to set the volt-ohmmeter to 250 VAC scale or higher and take extra care not to short out the heating element terminals.

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