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Machine stopped showing F11 as fault on screen. No detail in the book as to cause or solution to this fault. Machine is a whirlpool AWO 10561

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F11 Motor control unit internal failure MCU board failure or broken wire. Check that harness for loose connection to that white box on the left. That is the MCU. Get a tech manual for your machine HERE Machine stopped showing F11 as fault on screen. No - fe0b7a2.jpg4c1535c.jpg
This might just be a loose connection. The MCU pictured here is the white box on the left and above
The tech sheet is behind the kickplate also and it will give you the data you need for your codes.

Posted on Jun 02, 2010


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Posted on Jan 02, 2017


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Machine is washing and spinning ok just door wont open when its finished

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What does F11 error message stand for on my Whirlpool awo 9565 washing machine?

The F11 fault code indicates a serial communication error between the Machine Control board and the Motor Control board. This can be caused by several different problems.

A failed Machine Control board could be failing to provide the Motor Control board with proper voltage. If this is causing the F11 code, then the Machine Control board would need to be replaced.

The Machine Control board could also be failing to supply proper voltage to the door lock assembly. The Machine Control board would need to be replaced for this failure as well.

Voltage flows from the Machine Control board to the Door Lock Assembly. The Door Lock then energizes and closes the Door Lock MAIN Switch. Voltage flows out of the Door Lock Main Switch to the Motor Control board. So if you have power into the Door Lock Assembly but not out of the Main Door Lock Switch, it will give you an F11. If so, you will need to replace the Door Lock Assembly.

You could have a bad Motor Control board that is causing this failure. A bad wiring connection between the Motor Control board and the Machine Control board could also cause this fault code. A bad wiring connection between the Motor Control board and the drive motor is also a possible failure. A failed drive motor could also cause the F11.

With so many possible causes for this failure, I recommend calling a service technician to diagnose and repair the problem in your washer. If you are able to unplug the washer and check the wiring connections, you may be able to find a loose wire harness connection that is causing the problem. Much of the diagnosis for the potential problems noted above requires live voltage checks. I do not recommend conducting these types of checks yourself. Unless you want to take a chance and replace the Machine Control board and the Door Lock Assembly,

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Whirlpool awo 9663 wont start cycle

This can be due to failure of motor components or the control panel as there is no communication for the drive . Check the motor to panel wiring, check the panel for failed component

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Whirlpool washing machine AWO/D 5556 washing machine service light showing ?

The warning light comes on because the machine "thinks" that something is wrong. Since it stops on and off something is wrong.
Why not phone the Whirlpool service in your area and tell him aboout this and ask what you can do??
give it a try

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Hi my machine has come up with a F11 and an F14 fault, its a whirlpool hdw 1011 could you tell me what the fault is with? thanks

Circuit Board Medics can rebuild the CCU with upgraded parts to eliminate the F11 and F14 error codes. Find more details and contact information at

This video shows how to remove the CCU from the machine:

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Whirlpoop AWM9000-WM1100 Displays fault code 11F? any ideas greatfull

F11 on a Whirlpool AWM9000:
Service manual says "Communication error between Control board and Motor control unit (MCU)".
-Check control board
-Check MCU
-Check wiring to MCU

Basically, there are two electronic boards in this machine- the one up the top that you use to operate the machine (control board), and a power board in the base of machine (MCU). F11 fault is indicated a communication error between these boards ie one of the boards may be faulty, or wiring connection between them may be faulty.
It is impossible to know which electronic board may be at fault, as there is no way of testing them. Would advise calling service technician, but would advise you use an actual Whirlpool technician rather than a local service man, as Whirlpool tech has access to technical info required to solve your problem.
Good luck !!(be wary- might pay to ask for an estimate of what repair might cost when booking service call, as some of the control boards can be expensive)

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The error F23

This error occurs when heater fails in the unit .
Try this

  1. Unplug power chord to the washing machine .
  2. Check connection to water heater .
  3. Check resistance of heating element .
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Hope this helps .

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Whirlpool AWO/D 6507 (I think - at work currently) Fault details: Failed part was through a wash now has - Low mechanic buzzing sound when cycle started. Drum will turn by hand, but not by...

Fixed it!

drained (via filter) last night, took out the missus's hairclip which was jamming the pumps (which was stopping it from spinning and causing the buzzing noise) and all good!

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