Question about GE Monogram Side by Side Refrigerator

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Freezer temperature keeps dropping

The temperature in the freezer section of our fridge/freezer keeps dropping from -18 to -11 and thissets the warning alarm off. Have had to empty it out for safety reasons but, although we keep re-seeting using the shopping trolley function button, same problem keeps happening!
Any ideas what the problem is and whether worth spending money on repairing. Only 3 yrs old, just out of warranty!!

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  • GE Master
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Hi,
There are a few reasons why the refrigerator part will not cool...here are a couple of tips that will help you to figure out why the refrigerantor is not cooling...

RefrigeratorFreezer temperature keeps dropping - 2_bing.gif not Cooling or Fridge not Cooling
http://www.fixya.com/support/r3662945-refrigerator_not_cooling_or_fridge_not

How to Defrost Refrigerator Defrost Timer Problem
http://www.fixya.com/support/r3771673-defrost_refrigerator_defrost_timer

heatman101

Posted on Jun 04, 2010

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Posted on Jan 02, 2017

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1 Answer

Why is the refrigerator side is freezing food


First some fridge 101, the refrigerator/freezer models cool by directly refrigerating the freezer section and the refrigerator section is cooled when "some" of the cold air from the freezer is directed over to the refrigerator side (typically by a fan) to keep food fresh and not frozen a temperature controlling damper opens and closes to regulate the temperature of the fridge by introducing more or below freezing air into the cabinet. In older models where the freezer was on top the air simply "gravity" drained into the refrigerator cabinet, if the food was too cold you turned the fridge knob up and less air sank from the freezer to the fridge, simple but effective.

When you adjust the temperature level it controls the freezer temperature and this turns the compressor on and off to keep the food frozen. There is typically a knob or lever and some even have electric dampers that open and close to direct more or less air from the freezer and direct it to the refrigerator cabinet based on your temperature requirements.


Now that you know how it works there are a couple things to check. If the condenser coil is plugged with dust the internal system pressure will rise and in some cases make the fridge an over achiever and can chill too much so check/clean the condenser coil. Check the freezer temperature control and turn in up, also make sure the fridge temperature control setting is not set too cold.

Finally as the temperature changes around the refrigerator it will have an effect on the inside of the fridge too so expect to turn it up and down as the environment changes, down in the summer and up in the winter.

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Controlling the Freezer temperature
The freezer temperature can be set between -14°C (8°F) and -25?C (-14°F) to suit your particular needs. Press the freezer button repeatedly until the desired temperature is shown in the temperature display. Keep in mind that foods like ice cream may melt at -16?C (4°F). The temperature display will move sequentially from -14°C (8°F) and -25?C (-14°F). When the display reaches -14?C (8°F), it will begin again at -25?C (-14°F). Five seconds after the new temperature is set the display will again show the actual current
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The refrigerator temperature can be set between 7?C (45°F) and 1?C (34°F) to suit your particular needs. Press the fridge button repeatedly until the desired temperature is shown in the
temperature display. The temperature control process for the Fridge works just like the Freezer process. Press the fridge button to set your desired temperature. After a few seconds, the Fridge will
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The refrigerator does not work at all or it does not chill sufficiently.
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• Is the temperature control on the display panel set to the correct
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• Is the refrigerator in direct sunlight or located too near a heat source?
• Is the back of the refrigerator too close to the wall and therefore keeping air from circulating?

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Hello John;

My name is Peter. I am a retired Sears service technician. The freezer temperature should be between -2 & + 2 degrees F. The fresh food section should be between 35-40 degree F.
Pick up a inexpensive temperature gauge with a steel shank. Place the temperature gauge in the freezer center. Do not make contact with any food product. Allow 20 minutes and read the gauge. Be quick the temperature on the gauge will drop quickly when you remove. Adjust the temperature control knob according until you reach the desired setting. Repeat this process as necessary. Do the same for the fresh food section.
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This appliance incorporates an alarm which gives off
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Hi Clair, thank you for allowing me to assist you.

When the refrigerator is beeping or buzzing, it may be a warning sign of a possible malfunction or an unsafe, interior temperature. To silence the buzzer, you can depress the ALARM OFF button. However, if you have already done this, try unplugging the unit or flipping the household circuit breaker for about ten minutes.

If the alarm continues, it could possibly be experiencing a communication problem with the temperature control/board or wiring failure. I would recommend connecting with a professional appliance tech for a clear-cut diagnosis.

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Good luck!

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