Question about HP PSC 1315 All-In-One InkJet Printer

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It says HP psc1315 printer is offline and won't print. how do i fix? wont change back to online also one document at front of queue wont delete

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Reset your printer. To do this, turn off the printer using the power button, remove the cartridges, unplug the power and the usb cables. Press the power button for several times. Connect the power cable and also the wall jack, power on (don't connect the usb cable). While the printer boots up, keep pressing power button several times. Leave it for few minutes and again switch off. Now connect the usb cable as well and insert the cartridges. Shutdown the computer. Power on the printer and also the computer (Note when you power off/on, use only the power button). This will fix your problem. If possible, please reinstall the drivers for your printer before you restart it with the pc. Good luck. Thanks for using FixYa.

Posted on Jun 02, 2010

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Posted on Jan 02, 2017

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So far answers don't coincide with the directions I've been given, which is "Press the WSB Button for 5 seconds."


The print queue is what is locked up. Try deleting the items in the print queue.
Start by pausing the print queue. Then delete the items in the queue one by one.
When you have the last print job in the queue it will probably be jammed up in the transition between the computer and printer. Switch off the printer. This should cause the printer on the computer to become offline.
Try deleting this job abain. If it dissapears then turn the printer back on making sure the computer understands the printer is back online. Then try printing again.
If it does not dissapear then you will need to restart the computer to free up this job. When the computer is back up and running check the print queue again. If the job is gone then turn the printer back on and try printing again. If it is not gone then try once again to delete the print job and it should dissapear this time.
Once the job is gone and the print queue is empty turn the printer back on and make sure the computer understands it is back online again.

Oct 14, 2014 | Canon Office Equipment & Supplies

1 Answer

I have a document stuck in the print queue, which won't cancel or restart, help!


Turn off printer for 2 minutes @ least, turn back on, or delete printer and re-install printer. Go to HPsupport website enter your printer model info update drivers.

Jan 28, 2012 | HP PSC 1510 All-In-One InkJet Printer

3 Answers

My HP deskjet D4260 is offline. I have tried everything to resolve this but cannot find a way of etting it back online. Please help


Once you have added either a USB or networked printer to your PC or Mac computer, you can begin sending documents to print. However, on occasion, a print command will create an error on the printer and take it offline, which will prevent all future jobs from printing. To resolve this issue, you will need to change your printer settings from offline to online.
    PC Instructions - Open the Start menu and click on the "Printers and Faxes" icon. This will open a window with a list of the printers currently set up on your computer. - Double-click on the icon of the printer you want to change to online. A pop-up window detailing all current print jobs will open. - Go to Printer in the menu bar of the pop-up window and uncheck "Use Printer Offline." This action will change the printer from offline to online.
    Mac Instructions - Open System Preferences by clicking on the icon in the Dock. - Go to the Print & Fax control panel under the Hardware category. - Select the printer you want to take online from the list on the left side of the screen. Then click on the "Open Print Queue" button. - Click on the "Resume Printer" button at the top of the queue window to change the printer from offline to online.

Mar 02, 2011 | HP Deskjet D4260 Printer

4 Answers

Printer is offline. how do I get it online?


Once you have added either a USB or networked printer to your PC or Mac computer, you can begin sending documents to print. However, on occasion, a print command will create an error on the printer and take it offline, which will prevent all future jobs from printing. To resolve this issue, you will need to change your printer settings from offline to online.
    PC Instructions - Open the Start menu and click on the "Printers and Faxes" icon. This will open a window with a list of the printers currently set up on your computer. - Double-click on the icon of the printer you want to change to online. A pop-up window detailing all current print jobs will open. - Go to Printer in the menu bar of the pop-up window and uncheck "Use Printer Offline." This action will change the printer from offline to online. Mac Instructions - Open System Preferences by clicking on the icon in the Dock. - Go to the Print & Fax control panel under the Hardware category. - Select the printer you want to take online from the list on the left side of the screen. Then click on the "Open Print Queue" button. - Click on the "Resume Printer" button at the top of the queue window to change the printer from offline to online.

Feb 28, 2011 | HP Office Equipment & Supplies

1 Answer

The printer will print out copies. But it will not print anything off the internet. Both color and black cartridges have been replaced. I even replaced the usb001 cord thinking that may be the problem. It...


Click Start
Click Control Panel
Click Printers
Click on the HP printer

Does it show as "offline" ? If so, click to go "online".

Look at the display on the printer. If it shows "offline", click to go "online".

If you still have a problem, go back to the Printer screen, and DELETE the printer.
Disconnect the USB cable from the printer.
Restart your computer.
Reconnect the USB cable, and Windows should "detect new hardware", and re-add your printer.

Jul 03, 2010 | HP Photosmart 2610 All-In-One InkJet...

1 Answer

IT SAYS ITS OFFLINE, I NEED IT ONLINE.


Hi,
perform the syeps below if you are using XP Operating SystemL
Step 1:
=====
Determine if the printer is paused or offline :
=============================
1.Open the printers folder, if necessary.
a.Click the Start icon.
b.Click Control Panel.
c.Click Hardware & Sounds.
NOTE: This step is not required when using Classic view in Windows Vista.
d.Click Printers.

2.Right-click the name of the printer and then click Open.
3.Click Printer.
4.Verify that Pause Printing and Use Printer Offline are not selected.
5.Press Esc to close the window without making any changes.
Step 2:
=====
Check for the default printer and USe printer Online in the printers and faxes folder.
=========================================================
Click Start -->> Control panel -->> Hardware and sound-->> Printers-->>Change default printer. ---> Please Right Click on the printer icon which has tick mark and Select the options Use printer Online and Set as Default and also Select the option Resume printing.

Apr 06, 2009 | HP Officejet Pro L7580 All-In-One InkJet...

1 Answer

Printer Connected but wont print


- go to printers folder then check the status of your printer - if it is offline, right click the icon and select use printer online...
- check if there is pending documents becuase printer wont print if there is pending document in queue- to clear the pending docs. right click the icon and select cancel pending document
- printer OJ 5610 icon should be in ready status, no pending documents, and the icon has a checkmark as as default printer...

Nov 20, 2008 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Document will not print


1. try right clicking the printer icon & use printer online
2. make sure print queue is zero otherwise delete them then try printing again

Jul 24, 2008 | HP PSC 1210 All-In-One InkJet Printer

1 Answer

Hp deskjet f340 series keep showing offline


hi,

follow the steps:

>unplug the usb cable from the back of the printer
> go to the printers folder inside the control panel
> right click on the printer icon and then click on delete.
> if the printer icon is deleted and if there are no more printer icons related to your printer, plug the usb cable back to the printer and wait for few minutes while it automatically installs the driver.
NB: if you are unable to delete the printer icon. then right click and click on "pause printing" and then again right click and clear the documents in queue. if it is done then delete it.

if you are unable to clean the documents in queue, then
click on Start-->Run, type "services.msc" and click ok.
Double click on print spoolers and then click on "Stop" and then click on "Start". Restart the computer. then try to delete the printer icon.

Thanks and regards,
Agnel

Feb 29, 2008 | HP Deskjet F340 All-In-One Printer

2 Answers

HP photosmart C3180 stops printing


Posted by JACOB I understand that you are unable to print and when ever u try to print the jobs stuck in queue... When we right click on the icon if we see a option use printer online this shows that the printer is offline, if we see a option use printer offline in the list then this shows that the printer is online status. To resolve the issue we have to first clear the job in queue. Open the printer folder and then double click on the HP printer icon this will show the jobs in queue just right click on each job in queue and select cancel to clear the job in queue if there are still jobs in queue we have to performe the restart the print spooler steps by keeping the usb cable disconnected so that all the jobs are clear when the spooler is restarted. One the spooler is restarted just reconnect the usb cable and check if there are any jobs in queue. If there are no jobs in queue we can move ahead an set the print directly settings. Steps to set the print directly settings: Right click on the printer icon and select properties then click on the advance tab and under it select the option print directly to printer and click on apply and Ok to save the settings. Once done try to print to check with the issue. If the issue presists you can try to check with the port settings. Right click on the printer icon and select properties and then click on the ports tab and check if the virtual usb001 port is selected if not select it and click on apply and ok to save the settings if you don't see any usb port check if you have dot4 port in the port list select it and save the setting and try to print this should resolve the issue.. Once done try to print and if the issue presists you can try to refresh the usb ports. This will re-detect the usb drivers for printer and you will be able to print after restarting the computer.

Sep 16, 2007 | HP Photosmart C3180 All-In-One InkJet...

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