Question about Panasonic KX-TG5632 Phone

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Panasonic Phones are on mute and will not work

I have a phone set KX -TGA560B with three portable phones and a base station -- one of the units uses the base station as a station. All of the lines are muted and we cannot get them off mute. The phone line is still active as we can make calls using a old had set. You can dial but it will not ring through to a cell phone. I cannot locate an operating manual.

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  • Anonymous Aug 08, 2008

    phones on mute. will dial no ring

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  • Panasonic Master
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The following is generic for most cordless phones:

Did you check to make sure that the phone is not in the intercom mode? If this phone has a base station speaker phone, make sure it is not on mute. Some of these phones have a fax connection. Make sure your phone line is not accidently pluged in to the fax section. Also if the phone has a fax monitoring feature check the the setup menu that the fax is not enabled. If the phone has an answering machine mode, make sure that this feature is turned off.

In the worse case:
There may be a defect in the X-Mit section of the phone. I would suspect the fault to be in the base.

Jerry G.

Posted on Apr 13, 2008

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I don't think the 2.4GHz set is causing any issues, but you never know, try unplugged it for a while to investigate.

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