Question about GE Digital Energy 2000VA Rack LineInteract UPS (UPS2000ITSIR) UPS System

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I am using GE (EP) Series UPS and my UPS is creating problem now,

I am using GE (EP) Series 2 KVA UPS and I am facing problem, when UPS is working with out load and main off and when main active UPS alarm and red led blink that UPS is out of order.But when UPS is on load it work smooth, It should work smooth on both mode with load and without load.

Please tell me its solution how can I solve this problem.

Regards,

M.Adnan Sajjad

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