Ran a load of wash today. The water filled, detergent dispensed, then the clothes just sat there - no spinning. Eventually the water drained and the door unlocked. Clothes were partially wet, but obviously the cycle did not run properly. Machine is 8 years old. Has worked like a charm up until today.
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The first thing to do is take note of what the washer is doing when water leaks out in order to help pinpoint the cause. Does it only leak when filling? Is it leaking during wash or rinses? Or is it leaking only when it goes into spin?
Only leaks when filling
Water pressure that's too strong. Some dispensers can't cope with high water pressure. Make sure the washer is level as one leaning forward can leak if combined with high water pressure. Try turning the tap on the washer down. Only suspect this if you know the water pressure is high and it looks like it's gushing in quite fast on fill
If there is an optional detergent flap fitted in the drawer for holding liquid detergent make sure it is removed or drawn into the up position if using powder otherwise it prevents detergent running down into the drum
A build up of grease and slime in the nozzles at the top of the dispenser where the water flows in causing water to spray at the front and run out when filling. Check this article -black jelly-like substance in soap dispenser and on soap drawer (In extreme cases I've had to replace the dispenser.)
A build up of undissolved detergent in the base of the soap dispenser under the drawer (depending on the design). Remove the soap drawer and check the bottom of the soap dispenser for a build up of detergent that could allow water to run over the lip of the dispenser
Blocked dispenser hose: Some washing machines can flood water out of the soap dispenser if the hose leading out of the dispenser into the tub gets blocked. Blockages can be something put into the drawer by a child or a chunk of undissolved detergent tablet. Indesit, and Candy, as well as some of the later Hoover washing machines suffered from this design flaw. The hose where the water is flushed down, was right at the front of the soap dispenser on these washing machines and it wasn't wide enough. Undissolved powder from a tablet or lumps of detergent through poor water pressure can block this hose solid causing water to back up. Unplug machine, remove lid and feel this hose carefully for obstructions.
Overfilling: If the washer starts to fill and never stops it will flood out of the drawer eventually - Washing machine overfills
Leaks out of drawer during the wash or rinse cycle
Overfilling: If the washer starts washing but the water doesn't stop coming in it will eventually fill the drum so much it will start to pour out of the soap drawer and other places. If this is the fault you should be able to see the drum is so full of water it's making a different sound, maybe labouring under the load, and the door glass full to the top with water. You should also hear that water is still running into the machine and be able to detect it by opening the drawer. However, in most cases an over filling washing machine should trigger an error code long before it gets to this stage but if you suspect overfilling check this page - Washing machine overfills
Surging: There are (often intermittent) faults that can cause the motor to spin out of control on wash or rinses. Instead of turning slowly the fault causes the motor to surge into spin instead which throws the laundry and all the water about violently. Water can then be forced out of the soap dispenser drawer. This fault should be relatively rare these days but if you observe this behaviour call an engineer to diagnose the cause.
Leaks from drawer only when spinning
If it only comes out on spin it can be caused by a partial blockage preventing the water being pumped out fast enough resulting in excess water being thrown around on spin and backing up into the dispenser. This fault is similar to the surging fault described in the last list but different in that the problem only occurs when it's on a proper spin cycle and much of the water has been pumped away. Troubleshooting this fault is all about finding out why it isn't emptying the water properly which is usually due to a partial blockage. Follow the same troubleshooting as described for a washer not pumping any water out at all - Washing machine won't empty water
If water is being forced out of the drawer when the washer is spinning but it is on wash or rinse and shouldn't be spinning follow the procedure for surging in the previous section above
I purchased a 4.8 cu. ft. High-Efficiency Top Load Washer with Steam in Metallic Carbon, ENERGY STAR.
I had issues when I used the machine for the first time. I started by loading some clothes and then the detergent, bleach and softener into the respective dispensers. I used the smart dispenser for the detergent, there are 2 detergent dispensers. Then I waited and ended up with water and a machine that would not spin .I kept getting the error message " Sensing " and it made light clicking sounds but was told that this was normal. I then waited 40 minutes and still no improvement. clothes stayed in the same spot.. nothing was happening but the Sensing Scroll Message.. I had to push the power button to stop it. I then pushed start but I still kept getting the error message scroll " Sensing "
I started over by setting it to drain & spin. It worked and my clothes got spun finally. Since I kept getting the sensor message and that is all it would say is " Sensing" .... I decided to try something else.
I powered it off and started a new load.
Next Load Trial:
I added soap to the detergent dispenser " Not the detergent smart dispense. Then i pushed the control lock button and last I hit the start button and whoala It works now.
Try getting familiar with your washer. do some light loads until you figure it out. It will eventually get where you need it to ,just be patient. Now I wash loads easy as pie.. I hope this helped you out with your problem. ;) . I am still learning mine and will post future issues and fixes if I come across any. Thank You.
Christine G. Hobbs, NM
9 WASH PERFORMANCE INFORMATION 9.1 Creasing
Creasing can be caused by over loading the washer or the dryer. Permanent Press or Delicate
cycles have been designed to minimise creasing as they use a lower spin speed. Do not leave wet clothes to sit in the washer or laundry basket. 9.2 Soiling
Soiling is the result of insufficient detergent for the load. White clothes are better washed
separately. Separate lightly and heavily soiled items, as clothes can pick up soil from dirty wash water. Cold water below 68oF / 20 oC does not wash effectively. Select the wash temperature according to soil type. For example, blood and mud are better washed in cold water, while sweat and oil based soil wash better in warmer water. Loads made up of articles of varying sizes will wash better (e.g. full loads of sheets may not wash that well). Hard water requires more detergent than soft water. 9.3 Linting
Wash lint givers (eg. towels, flannelette sheets) separately from lint collectors (eg. synthetic
fabrics). Over loading the washer can increase the likelihood of linting. Insufficient detergent for the load can increase linting as there will not be enough detergent to hold the lint in suspension. Over drying synthetic fabrics in a dryer can cause a build-up of static electricity and result in the fabrics attracting lint. 9.4 Detergent Residue
Over loading the washer can result in detergent residue being caught in the creases of the fabrics.
If this occurs, decrease the load size. Some detergents need to be pre-dissolved. Check the instructions for the detergent. Cold ambient temperatures, cold washes or short agitation times may not let the detergent dissolve properly. In these cases pre-dissolve the detergent. Overdosing of detergent can also cause residue when foam breaks down and will show as white specs on the clothing. Poor quality detergents can result in residue. 9.5 Black Marks on Clothes
A build up caused by the interaction of fabric softener and detergent (scrud) can flake off and mark
clothes. Do not use too much fabric softener, maximum 75cc. If this is a problem, it is recommended that the machine is periodically filled with hot water, plus 1-2 cups of dishwasher powder and left to soak. 9.6 Grey Marks on Clothes
Not enough detergent for the amount of soil on the clothes can result in grey marks on clothes. If
this is a problem it is recommended that the machine be periodically filled with hot water, plus detergent and left to soak. 9.7 Dye Transfer
Wash and dry non-colorfast clothes separately. Non colorfast clothes left sitting in a washer or
laundry basket can transfer dye to other clothes. 9.8 Tangling
Washing with too much water (i.e. under loading) can cause the clothes to tangle around each
other. Do not load the machine by wrapping clothes around the agitator.
Open the front door and load the clothing into the washing machine. Check the owner's manual for the maximum load size. Overloading the washing machine may interfere with its ability to spin the clothes and rinse them clean.
Fill the detergent receptacle on the front of the washing machine, making sure not to fill it past the indicated line. Always use a liquid detergent that is designed for front-loading washing machines.
Add bleach or fabric softener, if needed. Most front-loading washing machines have a section for fabric softener inside the detergent receptacle. Check the instructions on the bleach to find out when it should be added to the washing machine.
Close the front door of the washing machine and make sure it locks into place. The machine usually will not turn on unless the door is securely locked.
Check the owner's manual to find out how to select the different options and wash cycles. As a general rule, use warm or cold water for most types of colored clothing. Hot water should only be used when washing white cotton items.
Start the front-loading washing machine and let it run through the entire wash, rinse and spin cycles before opening the door to unload the clothing.
Check for large items of clothes being tangled if the Bosch washing machine doesn't spin. The weight could not be evenly distributed in the drum and the spin cycle will have been disabled to prevent damage to the clothes..
Load the drum with large and small clothes together and run the entire washing cycle and spin cycle again.
Add more powder and run the entire washing and spin cycle again if you haven't found tangled large items, but the spin cycle still failed. This indicates the amount of cloths was too small.
Add 1 tablespoon of fabric softener to 1 pint of water and pour it into the main detergent dispenser if there's no tangling and the load was a normal size. The cause would have been excessive suds because of too much, or the wrong kind, of detergent. Use HE (High Efficiency) detergent in Bosch washing machines.
There should not be suds up that high in the washer. You are experiencing a over sudsing condition and spin is throwing up throw the fill line in the dispenser. Run some fabric softener in a load with no clothes to clean out any hidden suds. Then use only HE (High efficiency) detergent and half of what they recommend! The softer the water the less the soap you use. Sounds like you may be using non HE detergent. My guess if the machine is fine.