Question about Samsung 26.1 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless-Platinum

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Fridge not cooling

The temperature of my Samsung side-by-side refrigerator is not coming down. It is at 13-14deg. The freezer section seems to be ok.Not able to contact cust service. Please advise.

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Hi,
There are a few reasons why the refrigerator part will not cool...here are a couple of tips that will help you to figure out why the refrigerantor is not cooling...

RefrigeratorFridge not cooling - 2_bing.gif not Cooling or Fridge not Cooling
http://www.fixya.com/support/r3662945-refrigerator_not_cooling_or_fridge_not

How to Defrost Refrigerator Defrost Timer Problem
http://www.fixya.com/support/r3771673-defrost_refrigerator_defrost_timer

heatman101

Posted on Jun 04, 2010

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Posted on Jan 02, 2017

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1 Answer

Why is the refrigerator side is freezing food


First some fridge 101, the refrigerator/freezer models cool by directly refrigerating the freezer section and the refrigerator section is cooled when "some" of the cold air from the freezer is directed over to the refrigerator side (typically by a fan) to keep food fresh and not frozen a temperature controlling damper opens and closes to regulate the temperature of the fridge by introducing more or below freezing air into the cabinet. In older models where the freezer was on top the air simply "gravity" drained into the refrigerator cabinet, if the food was too cold you turned the fridge knob up and less air sank from the freezer to the fridge, simple but effective.

When you adjust the temperature level it controls the freezer temperature and this turns the compressor on and off to keep the food frozen. There is typically a knob or lever and some even have electric dampers that open and close to direct more or less air from the freezer and direct it to the refrigerator cabinet based on your temperature requirements.


Now that you know how it works there are a couple things to check. If the condenser coil is plugged with dust the internal system pressure will rise and in some cases make the fridge an over achiever and can chill too much so check/clean the condenser coil. Check the freezer temperature control and turn in up, also make sure the fridge temperature control setting is not set too cold.

Finally as the temperature changes around the refrigerator it will have an effect on the inside of the fridge too so expect to turn it up and down as the environment changes, down in the summer and up in the winter.

Hope the novel helps to resolve your issues.

Nov 01, 2017 | Refrigerators

1 Answer

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Hi there Sounds like you could be short of refrigerant but there is a few things you can check before you call the tech out. Firstly you need to ascertain if the defrost cycle is working This is a device that has a dial on it usually located under the fridge Turn the knob and see if it cuts out if it doesn't then the defrost timer is the issue also go down to your local electrical goods supplier and buy your self a digital thermometer which you can check the temperature on the I freezer section Get back to me with a temperature for both upper section and lower section

Jan 05, 2014 | Refrigerators

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My 18 year old refrigerator GE model TFX24FG freezer side is not keeping food frozen. Refrigerator side seems to be working normally.


The refrigerator side is at present working properly , but slowly slowly, it will also loose its cooling.This will happen because, freezer side is the side which cools first, then the refrigerator side ( also called as fridge side)., gets cooled.If freezer side is not cooling / freezing properly then fridge side will also loose its cooling ability.------------ And later on both section will loose its cooling.----------- As per the present situation, it indicates problem with compressor or problem with freezer side door not closing properly.---------- Or the temperature in freezer section is not set to proper cooling/ freezing.--------- So first inspect temperature, is it set right? If ok, then check the freezer door , is it properly closed? If ok, then its compressor problem.? The compressor is running non stop, this is indication of compressor problem.---------- Click this link below for more help:--- http://technoanswers.blogspot.com/2011/06/both-refrigerator-and-freezer-not.html ----------- Later on both section will loose its cooling. -------- This will help.Thanks.Helpmech.

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1 Answer

Iceream is not freezing


The temperature is not set to high cooling.First check the temperature setting.But if temperature is set right and still the ice cream is not cooling then .Problem relates to weak compressor. ------------- The problem is weak compressor.The refrigerant ( R12) in the compressor is got low.The compressor is weak.The compressor needs to be replaced.-------------- The working procedure of this unit is as follows: --- The compressor starts then it cools the freezer section. When the freezer reaches its cooling level the defrost cycle starts functioning. In this cycle the fan in the freezer section starts running and the cool air in the freezer section is passed to the fridge section and the fridge section gets cold. The air from freezer to refrigerator passes from the section, in that section the damper is located.------------ But as you mentioned that ice cream is not freezing, so that means freezer is not freezing to its required temperature.------- This indicates problem with compressor.When compressor cools the freezer section then fridge section gets cold.If freezer section is not getting properly cold then fridge section will not cool properly/.So the problem relates to compressor.---------- In the compressor there is a refrigerant called FREON.With the help of this Freon the compressor cools the freezer section.Freon is a gaseous type cooling agent.The compressor will stop cooling when coolant gets leaked from its chamber.--------- Again recharging the Freon is possible, but the cost for that recharging is approx the cost of new compressor.So its always advisable to get compressor replaced.Because new compressor has warranty for few years.------------------ You can get required parts from from online sites like: --- www.repairclinic.com or from searspartsdirect online site. --------- This should help.Thanks.Helpmech.

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does the fridge have 2 motors or 1 if it have only 1 motor the gas level in the system are low. if it have 2 motors check if the fridge side motor runs

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1 Answer

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Sounds like an air flow problem from the freezer section to the refer section. Check that nothing is blocking the air vents, and that the dampers are operating properly (they control the flow of air). Of course if it's under warranty... call the service techs out.

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