Question about Samsung Propel A767 Cell Phone

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Screen reads "Download". Black screen with red line and in that line it says Download. Have tried taking out battery and re-inserting....nothing seems to work

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Hello,

This could be virus problem on your phone, since you said you have taken battery out and inserting back, did not still work, it means you will need to flash your phone.

You will need to flash the phone with a software in other to restore the phone back. Go to any phone service center and tell them you want to flash your phone, they will help you flash the phone and your phone will be restore back.

Before going to flash the phone, you can try this to see if it will fix the problem, power on the phone, during the process of the phone powering up, remove the battery, this is a hard reset on the phone, it may fix the abnormality, but if not, then proceed to flash the phone in other to restore it back.

Take care.

Posted on Jun 02, 2010

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Posted on Jan 02, 2017

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