Question about Nintendo Wii Console

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Put in game message appears on screen"disc cannot be read. Please refer to operations manual" What do I do?

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Send it to Nintendo unless you're confident with repairs.

Posted on Jun 03, 2010

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Posted on Jan 02, 2017

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Related Questions:

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WII unit will not read disk when put in. Screen says there is an error and to remove disk but gives no other directions. What may the problem be?


    "Unable to read the disc" or "Disc could not be read" Messages
    If you are getting one of the above error messages:
    • This message can display if you eject a disc during game play. If this is when the message displayed, make sure that you return to the Wii Menu before changing discs if you wish to play a different game.

    • If your Wii console is laying flat, it may be positioned upside down. Ensure that is positioned right-side up: the game disc slot should be above all three buttons and the SD Card slot.

    • Ensure that you are properly loading a Game Disc. insertdisccorrect.gif
      • If your console is placed vertically, the disc label will face to the right.
      • If your console is placed horizontally, the disc label will face upwards

    • Check our list of specific game issues to see if there is a known issue with that particular title.
    • If you know you are inserting the Game Disc correctly, but are still have the same problem with only one game (or if you only have one game), try cleaning the Game Disc by following the disc cleaning procedures (click here).

    If the above information did not resolve the issue or it is happening with most or all of your games, a repair is necessary. Please note: So that our technicians are able to duplicate the issue, please include at least one sample game disc that causes this message to appear when played. Click here to set up a repair.

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I put in a pre-owned game that just came fresh from gamestop, and it started going okay. It did the caution message and the list of sponsers, and when it started to play the intro, it froze. After a couple...


Maybe it was a one time only thing. If it continues again then just take the game back to them and get another one. If your wii is softmodded, check online what Cios you need to run the game.

Jan 17, 2011 | Nintendo Wii Console

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Im trying to play Wii Fit Plus, but every time I put the disc in i get this message: "The Game Disc could not be read. Refer to the Wii Operations Manual for details." I've tired cleaning the...


Have you tried inserting other game discs? like 3 types of disc. If your Wii console plays those discs and don't play with the game disc that you wanted to play, then the format of that disc is not recognized by console. Some disc formats are sometimes incompatible with the player console.

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Band hero disc doesn't run


It sounds like you purchased a defective game disk. Return it to the place you purchased it for an exchange.

Feb 20, 2010 | Hero Video Game Consoles & Games

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Game disc cannot be read on the wii


Make sure you haven't scratched the disc. even 1 scratch might put it out of operation. if not, grab a drive cleaner, they have little brushes on them, and may clean your wii lens.

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My brand new console cannot read any disc.


If Wii gives Disc Read Error, first step you need to check is to try another disc or clean the exisitng disc. This will confirm that problem is with either Wii or Disc. If the console itself is giving disc read error then it needs to be repaired. You may check out DIY Wii Fix Guide, that will show step by step information to fix the problem yourself. It also gives information on fixing many Wii Related Problems, so its a kind of Wii Problems Reference Fix Guide..

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